Order Processing Admin Support

Job Category: Administrative | JR-20753

Job Location: Mabalacat City, Pampanga

Why will you love working with this Client?

This client is a UK-based company that manufactures plumbing system services and medical supply units. With a growing team and expanding opportunities, this is the best time to join their amazing team of professionals!

Location / Shift

Mabalacat City, Pampanga, Mid Shift

Job Summary

As an Order Processing Admin Support, you will play a key role in ensuring smooth and efficient processing of customer orders. You will be responsible for handling order entries, coordinating with the warehouse and logistics teams, and providing administrative support to ensure timely delivery and customer satisfaction.

This role is to join two other team members who are responsible for or work in the Order Processing team, working through what we call “work order.” This is key processing to enable procurement and production to proceed with manufacturing the products in the factories. This role will also work alongside project managers to assist with processing contract variations to existing projects and updating work orders.

Key Responsibilities

• Process and enter customer orders accurately into the order management system.
• Coordinate with warehouse and shipping departments to ensure timely order fulfillment.
• Communicate with customers and internal teams regarding order status, delays, and issues.
• Maintain and update order records and documentation.
• Support the project managers, sales, and customer service teams with administrative tasks as needed.
• Assist in managing returns and exchanges according to company policy.
• Identify and suggest improvements to order processing procedures for better efficiency.
  
  

Requirments

Qualification adn Skills

• Execute all work with exceptional attention to detail, maintaining high standards even during peak demand.
• Proven track record in consistently hitting KPIs, setting the benchmark for pace, ownership, and delivery.
• Familiar with Microsoft 365 Office Suite
• Familiar with using SAGE, if possible.
• Previous experience in order processing or administrative support, preferably within a logistics or supply chain environment.
• Strong attention to detail and accuracy in data entry.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Good problem-solving skills and ability to work collaboratively in a team.
• Customer-focused with strong organizational skills.
  
  

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Executive Assistant. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.
  
  

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Executive Assistant role offers great career prospects at optiBPO.

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