Special Procedures Patient Navigator - Medical Assistant

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services and clinical pharmacists work together and coordinate efforts in a team based system of care. We strive to improve the quality of our patients lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

The Special Procedure Patient Navigator - Medical Assistant will perform the duties necessary to coordinate the care of the patients who undergo special procedures such as a colonoscopy, esophagogastroduodenoscopy (EGD) or Stress Test as part of the Special Procedures Program at Salud Family Health Centers. The Special Procedure Patient Navigator approaches his/her tasks in a team-based fashion that supports patients and their families in self-management, self-efficacy and behavior change.

Fulltime

We offer:

• $20.50 to $27 per hr.
• Monday to Friday – 8 am to 5 pm

Comprehensive Benefits Package includes:

• Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
  • Low employee premiums, especially given rich benefits
  • $25 Primary Care Physician and Specialist Co-pays (in-network)
  • Low deductibles and co-insurance
  • Free provider visits and services at all Salud facilities
  • Preferred prescription pricing at Salud pharmacies
• Dental PPO plan
  • Includes Employee Discounts at All Salud Dental Facilities
• Vision
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
• Up to 8 Paid accrued Sick Days per year
• Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
• 403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Supervision Received:

Works under the clinical supervision of the Site Proceduralist and the administrative supervision of the Vice President of Operations or their designate

Primary Duties:

• Provides Patient Navigation services to assist patients with appointment scheduling, preparation and follow-up for special procedures such as stress tests, EGDs or colorectal cancer screening
• Determines patient eligibility in special programs and implements all Colorado Colorectal Cancer Screening Program (CCSP) requirements, attends programs calls and trainings
• Completes order entry for diagnostic procedures
• Enters new cases and makes adjustments to the recall list to ensure patients receive follow-up care when appropriate
• Completes program data entry and reporting
• Obtains prior authorizations from insurance for procedures
• Obtains records from hospital and scans paperwork into eCW
• Works with Medical, Dental, and Behavioral Health Providers and other staff to ensure patients receive high quality integrated healthcare
• Acts as a patient advocate for our vulnerable population by ensuring that the patient is fully informed and comfortable with their visits
• Works as the medical assistant with the medical providers when seeing patients in clinic.
• Completes program data entry, reporting and invoicing
• Follows all Standard Operating Procedures that have been defined by Salud as well as any program associated with Salud.
• Follows procedures for the electronic health records system
• Other duties as assigned

Education:

• High school diploma or equivalent, required

Experience:

• Experience with patient navigation in a cancer screening program preferred
• At least one year of experience working as a medical assistant or nurse in a primary care setting preferred

Licensure/Certification:

• Certified MA or Licensed LPN
• As a participant in the Career Development Program, this position is required to obtain the industry standard credential for Medical Assisting.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills. Bilingual (Spanish) is strongly preferred.
• Ability to establish effective, trusting working relationships with patients to improve coordination of patient care and reduce barriers.
• Must work well with the other patient care team members.
• Sensitivity to low-income and ethnic minority communities is a must.
• Ability to build professional relationships with the healthcare team to facilitate and coordinate patient care
• This person should have a creative way to solve problems to address patient’s barriers. ability to flourish independently and in a team environment
• Excellent organizational, tracking, and documentation skills
• Basic Microsoft Office skills in Word and Excel programs, ability to use electronic health record systems.

The application window is anticipated to close by 4/30/26

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.