Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidatas seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com .
About the Team:
Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.
Responsibilities:
Gain experience in Medidata systems and processes, with the aim to gain working knowledge of Patient Cloud products
Complete standard project tasks with mentor/project team support for problem solving
Support Patient Cloud Project Consultants on assigned studies with a focus on delivery of the scope on time, within budget and with a high quality outcome
Support the Patient Cloud Project Consultants in their project delivery needs, including but not limited to the creation and maintenance of accurate and current study documentation
Support the Patient Cloud Project Consultants in the management of client expectations
Support the Patient Cloud Project Consultants by helping monitor project scope, timelines, issues & risks for a variety of projects
Support the Patient Cloud Project Consultants by capturing minutes/action items during client and internal status meetings
Support lessons learned meetings internally and externally including application of continuous improvement
Support internal initiatives/task teams tied to team goals
Contribute to mentoring new staff at same level
Serve as primary point of contact and lead end to end processes for simple complexity projects as needed and as experience allows
Assure compliance with Medidatas standard project management methodologies and Medidata SOPs
Qualifications:
Basic understanding of clinical research (pharma, device and/or biotech sectors) and a good understanding of Clinical Research SaaS technology
Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred, but not essential
Able to demonstrate good verbal/written communication and organizational skills
Experience in a client facing role and able to demonstrate a customer first attitude through work would be ideal
Exhibit time management skills combined with strong collaboration and team-building awareness
Some experience in managing project timelines and risk assessment would be advantageous
Able to support project teams, promote unity and teamwork
Self motivated and able to assume responsibility in a professional manner
Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace
Is able to clearly demonstrate presentation and soft skills
Travel expectations 10% - 20%, national / international
Bachelors degree in an analytic / life science discipline a plus, or equivalent experience
0-3 years relevant experience in clinical/biomedical and/ or software development environment preferred
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidatas non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year.
Applications will be accepted on an ongoing basis until the position is filled.
Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.
Inclusion Statement
As a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
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