Senior Accounts Payable Manager

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

The Senior Accounts Payable Operations Manager is responsible for providing senior-level leadership and operational oversight for Accounts Payable activities. This role leads teams to ensure accurate, timely, and efficient AP operations while maintaining service quality, process compliance, and operational performance.

The role will oversee day-to-day AP operations, drive process improvements, monitor team performance, resolve operational issues, and collaborate with internal stakeholders to ensure business requirements and service expectations are consistently met.

Why Join This Team:

• Lead critical Accounts Payable operations within a global/shared services environment
• Provide senior-level leadership and operational direction to AP teams
• Work closely with finance teams, business stakeholders, and other support functions
• Drive process improvement, productivity, and operational efficiency
• Develop and coach high-performing teams
• Gain exposure to complex AP operations and large-scale finance processes
• Contribute to a collaborative environment focused on accuracy, service quality, and continuous improvement
  
  

• Provide overall leadership and operational oversight for Accounts Payable activities
• Lead, coach, and develop AP teams to achieve operational goals and service level expectations
• Establish team priorities, monitor performance, and ensure timely completion of deliverables
• Oversee AP processes to ensure transactions are completed accurately, efficiently, and within established timelines
• Monitor operational performance, productivity, quality, and service levels
• Review and address escalations, complex issues, and operational concerns affecting AP processes
• Ensure adherence to established policies, procedures, and internal controls
• Identify operational gaps and implement appropriate corrective actions
• Drive process improvement, automation, productivity, and efficiency initiatives
• Monitor key performance indicators and provide operational insights and recommendations to management
• Partner with cross-functional teams to resolve issues and improve overall service delivery
• Maintain effective process documentation and ensure teams consistently follow established procedures
• Support business reviews and provide updates on operational performance, risks, and improvement initiatives
• Identify opportunities to improve team capability, engagement, and performance
• Conduct coaching, performance management, and development activities for team members
• Support recruitment, onboarding, and workforce planning activities as needed
• Build strong relationships with internal stakeholders and ensure consistent service delivery
• Ensure operational activities remain aligned with company policies, controls, and business requirements
  
  

• At least 7 years of managerial experience – required
• Experience in Accounts Payable – required
• Experience working in a BPO, Shared Services, or Global Business Services (GBS) environment – preferred
• Experience managing first-line managers or other people leaders – preferred
• Background in Accounting or Finance – preferred
• Strong understanding of Accounts Payable operations and processes
• Proven experience leading and managing teams in a high-volume operational environment
• Strong leadership, coaching, and people-management skills
• Strong communication and stakeholder-management skills
• Excellent problem-solving and decision-making abilities
• Ability to manage multiple priorities and deliver within established service levels
• Strong analytical and organizational skills
• Demonstrated experience in process improvement and operational efficiency
• Proficiency in Microsoft Office, particularly Excel, and other business/enterprise systems
  
  

• Structured onboarding and training on AP processes, systems, and business operations
• Exposure to global/shared services Accounts Payable operations
• Opportunities to lead process improvement and productivity initiatives
• Collaboration with cross-functional and finance teams
• Opportunities to develop leadership and people-management capabilities
• Supportive environment focused on operational excellence and continuous improvement