Intern - Technical

OJT Intern – Industrial Engineering & Technical Training (ELITE)

Department

ELITE / PCR – Global Customer Service Operations

Position Summary

The OJT Intern will support Industrial Engineering and Technical Training activities within ELITE operations. The role provides hands-on exposure to process improvement, training support, and compliance initiatives such as 5S workplace organization and ESD control. Interns will assist in daily operations while developing technical, analytical, and problem-solving skills aligned with their field of study.

Key Responsibilities

• Industrial Engineering Support
• Assist in time studies, process mapping, and workflow analysis to identify improvement opportunities
• Support data gathering, analysis, and reporting for productivity, efficiency, and quality initiatives
• Participate in continuous improvement projects (Lean, waste reduction, cycle time improvement)
• Help document standard work instructions and process updates
• Technical Training Support
• Assist Technical Trainers in conducting basic orientation and skills training sessions
• Support preparation of training materials, presentations, and evaluation tools
• Help monitor trainee progress and maintain training records
• Provide assistance during hands-on technical training activities (e.g., basic troubleshooting, repair exposure) [GTR-001-01 Rev03 | Excel]
• 5S Implementation and Sustainability
• Support workplace organization initiatives (Sort, Set in Order, Shine, Standardize, Sustain)
• Participate in 5S audits, housekeeping, and area improvement activities
• Assist in monitoring compliance and updating visual management tools
• Collaborate with teams to sustain proper workplace standards
• ESD Compliance Support
• Assist in ensuring adherence to Electrostatic Discharge (ESD) control procedures
• Support monitoring of ESD practices (e.g., grounding, wrist straps, workstation setup)
• Participate in ESD awareness activities and documentation checks
• Help reinforce compliance with company policies and safety standards [OJT Guidel ... ne_Rev 5 1 | PDF]
• General Operational Support
• Assist in day-to-day ELITE/PCR operations while learning core processes
• Collaborate with engineers, technicians, and supervisors on assigned tasks
• Maintain documentation and ensure accuracy of reports and records
• Adhere to company policies, confidentiality requirements, and training plans
  
  

• Currently enrolled in a Bachelor’s Degree program (Industrial Engineering, Electronics Engineering, or related field)
• Has completed at least 2 years of coursework
• Basic knowledge of process improvement, data analysis, or electronics fundamentals
• Willing to learn repair/test processes and operational workflows
  
  

• Analytical and problem-solving skills
• Basic data handling and reporting skills (Excel, charts, etc.)
• Good communication and teamwork
• Attention to detail and discipline in following procedures
• Willingness to learn and participate in continuous improvement initiatives
  
  

• Hands-on exposure to manufacturing/repair operations and test systems
• Experience in Industrial Engineering tools (time study, process mapping, Lean concepts)
• Exposure to technical training delivery and evaluation processes
• Practical application of 5S and ESD standards in a production environment
• Collaboration with cross-functional teams (Engineering, Repair, Training)
  
  

• Reports to assigned Supervisor/Manager and Technical Trainer
• Works closely with Industrial Engineering, ELITE, and PCR teams