Compliance Senior Associate

We’re looking for a Compliance Senior Associate to join our Central Compliance team at MBPS. In this role, you are expected to execute core compliance review activities by monitoring communications from registered representatives to identify regulatory and policy risks related to PII, confidential or internal information, and securities related conduct. Performs ongoing quality assurance to ensure consistency, accuracy, and adherence to established standards. Supports governance and oversight through timely monthly reporting and collaborates with stakeholders, while providing flexible support for ad hoc compliance initiatives within the John Hancock Distribution.

Position Responsibilities

• Conduct daily reviews of communications sent by registered representatives to identify potential misconduct or policy violations, including improper handling of PII, confidential or internal information, and unauthorized guarantees or recommendations related to the John Hancock securities business.
• Perform daily quality assurance reviews of peers’ email assessments to ensure consistency, accuracy, and adherence to established compliance standards, while identifying process gaps and opportunities for improvement.
• Prepare and deliver monthly reports to stakeholders to support transparency, monitor trends, and track changes in volumes and data.
• Provide ongoing support through the completion of ad hoc tasks and additional compliance‑related activities as required by the team.
• Support compliance operations for the John Hancock Distribution business.
  
  

Required Qualifications

• Ability to apply sound judgment with strong decision-making skills.
• Proactive individual with demonstrated ability to meet deadlines and extraordinary attention to detail.
• Undergraduates (minimum 2 years completed): At least 2 years of relevant compliance or related experience.
• Bachelors Degree holders are welcome to apply.
  
  

Preferred Qualifications

• Work experience in finance or insurance operations is preferred but not required
• Good verbal and written English communication skills
• Good written skills and good verbal communication skills.
• Basic Knowledge using Microsoft Office Tools (Word, Excel, and PowerPoint)
• Accuracy and keen attention to details
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

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