Education: Bachelor’s degree in Human Resources, Business Management or related field required. Master’s Degree preferred
Licenses/Certifications: Certified HR Professional (e.g. PHR, SPHR, or related) preferred.
Experience / Knowledge / Skills
Ten (10) years of experience in HR business or client management with experience in strategic talent planning, engagement, retention, client relations and business partnership, leadership development, culture transformation, and/or change management
Five (5) years of people management experience required
Excellent leadership, influence and negotiation skills
Capability to interact with individuals at all levels within the organization
Strong diagnostic skills and conceptual abilities
Demonstrated implementation and execution ability
Knowledge and experience in building team effectiveness
Skilled with change processes in complex systems, conflict resolution and group dynamics
Excellent process mapping, situational assessment and objective evaluation skill
Strong business acumen, strategic and systems thinking and project management skill
Strong presentation, communication and group facilitation skill
Advanced written, verbal, and interpersonal communication skill
Advanced strategic and creative thinking skills
PRINCIPAL ACCOUNTABILITIES
Responsible for hiring, coaching, disciplinary actions and performance appraisals of direct report HR staff members
Serves as the leader to at least 2 community hospitals, a large academic medical hospital or System Services organization.
Provides input into developing HR strategy as well as implements departmental strategy.
Responsible for fiscal accountability to HR facility/entity budget
Develops ideas that drive the execution of HR strategies at the facility and/or organizational level.
Determines the need, designs, develops, implements and delivers training and interventions that address issues that include, but are not limited strategic talent planning, engagement, retention, client relations and business partnership, total rewards, leadership development, culture transformation, and/or change management
Provides consultation on change strategies that align with a performance culture. Acts as driving force of change initiatives.
Uses strong diagnostic skills to significantly improve performance, business outcomes and employee engagement. Prepares and participates in key facility discussions (such as Monthly Operational Review) to ensure alignment & and execution of action plans to improve outcome
Proactively identifies strategic gaps or opportunities and proposes a consulting plan to identify and address root causes.
Diagnoses and analyzes root causes of work environment issues. Must build interventions and solutions based on collaboration and cooperation with key stakeholders.
Utilizing strong business acumen competencies, assesses business initiatives and work processes to identify opportunities for leveraging human capital.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
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