Business Analyst Senior Lead

Job Description

• Work directly with clients to understand their organizational structure, business processes, and operating models, thereby identifying business needs and problems to be solved through technology solutions
• Advise on IT application directions to support clients’ management and operational activities, aiming to improve efficiency, transparency, and resource optimization
• Act as the main point of contact to communicate with and support clients during solution implementation and operation; receive and respond to product-related inquiries
• Analyze business requirements provided by clients and propose appropriate solution models and software functionalities for each business scenario
• Design business processes and detailed functional flows; document system requirements through specifications such as BRD, URD, SRS, and related diagrams
• Build UI prototypes/mockups to present solution proposals to clients and support the development team
• Prepare user manuals and training materials for end users
• Collaborate with the QA team to build test scenarios, contribute to improving testing processes, and ensure the product meets business requirements
• Participate in solution training, handover, and provide post-deployment operational support for client organizations
  
  

• Minimum 4.5+ years of experience as a Business Analyst in software development projects
• Experience working with Government-sector clients is a strong plus; understanding of workflows and system implementation characteristics in public-sector environments is preferred
• Strong analytical mindset with the ability to quickly absorb information, analyze, and synthesize problems effectively; capable of proposing suitable features and solutions aligned with client needs
• Proficient in business documentation, process modeling, and translating business and technical requirements into clear, understandable content for both clients and internal teams
• Good communication, collaboration, and consulting skills with both internal stakeholders and clients; strong listening skills and the ability to communicate clearly and build effective working relationships
• Proactive attitude with good planning, time management, and organizational skills to ensure quality and timely delivery
  
  

• Competitive salary (negotiable based on experience and performance) + bonus project.
• 13th-month salary and additional bonuses per company policy
• Bonuses on major holidays (April 30, Sep 2, Lunar New Year, New Year, etc.), birthday, and other occasions
• Performance review every 6 months, with salary adjustments based on contribution
• Full statutory insurance + premium healthcare insurance (BSH)
• Annual health check-up, company trips, and holidays Monthly teambuilding and internal activities
• Flat organizational structure, promoting ownership and autonomy
• Open, collaborative, and innovation-driven working environment
• Opportunities to join internal tech talks, seminars, and AI-related workshops.