Vendor Account Manager (eCommerce) 23M26

We are seeking a skilled and dedicated Vendor Account Manager to join our dynamic eCommerce team. As a Vendor Account Manager, you will be responsible for developing and nurturing positive relationships with our vendors, ensuring optimal team performance, and maximizing sales opportunities. You will play a crucial role in overseeing vendor account activities, acting as a liaison between our organization and vendors, and ensuring that both parties achieve their business objectives. The ideal candidate should have a strong understanding of the online retail environment, excellent communication and negotiation skills, and a strategic mindset to identify potential growth opportunities. If you are passionate about eCommerce and have experience in vendor management, we invite you to apply and contribute to our rapidly growing team.

Responsibilities

• Develop and maintain strong relationships with key vendor accounts to foster long-term collaboration.
• Monitor vendor performance and address any issues relating to service quality or contractual obligations.
• Collaborate with vendors to develop growth strategies and new business opportunities.
• Analyze sales data to identify trends, track KPIs, and optimize vendor performance.
• Negotiate contract terms, pricing, and agreements to align with company policies and goals.
• Manage the onboarding process for new vendors to ensure seamless integration into our platform.
• Act as the primary point of contact for vendors, facilitating clear and consistent communication.
• Conduct regular meetings and reviews with vendors to assess satisfaction and performance.
• Ensure compliance with market regulations and industry standards in all vendor interactions.
• Assist in developing promotional campaigns and marketing strategies to boost vendor sales.
• Identify and address potential risks or conflicts in vendor partnerships to maintain harmony.
• Provide support and training to vendors on platform use and best practices.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Minimum of 3 years of experience in eCommerce vendor management or related role.
• Strong understanding of the eCommerce industry and online retail dynamics.
• Excellent negotiation, communication, and interpersonal skills to manage vendor relations.
• Proven ability to analyze data, identify trends, and optimize vendor performance.
• Experience with contract negotiations and working with legal frameworks is advantageous.
• Ability to work independently and collaboratively within a team environment.
• Strong problem-solving skills and the capacity to handle multiple vendor accounts proficiently.