IT Specialist 04N25

Join our dynamic team as an IT Specialist where your technical expertise and problem-solving skills will be put to great use in a fast-paced environment. As an IT Specialist, you will be a key player in maintaining and improving our organization's IT infrastructure. You will be responsible for managing network systems, troubleshooting hardware and software issues, and ensuring that our technology is running at optimal efficiency. With a keen eye for detail and a proactive approach, you will contribute significantly to the IT department by identifying opportunities for technological enhancements and ensuring robust security measures are in place. If you are passionate about technology and possess excellent communication skills, this role offers a rewarding opportunity to work on diverse and challenging projects.

Responsibilities

• Maintain and monitor the organization's IT infrastructure and network systems.
• Troubleshoot and resolve hardware and software issues in a timely manner.
• Implement security measures to safeguard the organization's data and networks.
• Collaborate with various departments to support their IT needs and requirements.
• Document IT processes, system configurations, and troubleshooting steps accurately.
• Manage the setup and deployment of new computer systems and technologies.
• Conduct regular software updates and patches to ensure system security.
• Provide IT support and training for staff to efficiently use technology tools.
• Evaluate new technologies and present cost-effective solutions to management.
• Monitor and optimize the performance of IT systems and applications.
• Participate in disaster recovery planning and implement necessary recovery measures.
• Coordinate with external vendors for IT-related projects and equipment maintenance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• At least 3 years of experience in IT support or a similar role.
• Strong knowledge of IT infrastructure, network systems, and cybersecurity principles.
• Proficient in troubleshooting hardware and software issues effectively.
• Excellent communication skills for clear interaction with non-technical users.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience with Windows, Mac OS, and various software applications required.