School Technical Officer - Longreach School Of Distance Education

Provides technical support to families through daily communication, troubleshooting computer and software issues including OneNote, QLearn, and Microsoft Teams.

Acts as a patient, solutions-focused problem solver when supporting remote and isolated families.

Manages device builds, hire scheme laptops, C4T equipment, warranty repairs, studio technology, BYOx support, asset management, and printer maintenance. This position is based in Longreach.

About The School

At the Longreach School of Distance Education (LSODE), we believe that Effort Conquers Distance. Our school is dedicated to providing every child with a balanced education in a supportive and inclusive environment. By fostering strong partnerships between home and school, we aim to overcome the challenges of distance and help students achieve their full potential. LSODE prides itself on its high academic standards, innovative use of technology, and a strong sense of community, where staff, students, and families work together as a team to create a positive and rewarding learning experience.

About The Role

As the School Technical Officer, you will play a vital role in supporting the schools information and communication technology (ICT) services to enhance student learning opportunities. Reporting to the Principal, Business Manager, or a nominated delegate, you will provide technical expertise and assistance to staff, students, and families.

Key Responsibilities Include

• Providing advice and support on ICT operations, including acquisition, installation, maintenance, and repair of equipment.
• Assisting staff and students with technical issues, including troubleshooting and resolving ICT-related problems.
• Delivering in-service training to staff on the effective use of ICT tools for educational purposes.
• Maintaining ICT infrastructure and ensuring compliance with departmental and school policies and standards.
• Communicating with stakeholders and providing technical advice as needed.
  
  
  

This role is ideal for a solutions-focused professional with a passion for technology and a commitment to supporting education in remote and rural communities.

About You

The following traits would be beneficial:

• Technical knowledge of server hardware, configuration, and networking peripherals.
• Strong understanding of PC, laptop, and Apple iPad systems, as well as printer support.
• Excellent communication and interpersonal skills to support remote and isolated families.
• Strong analytical and problem-solving skills with a client-focused approach.
• Experience using remote support tools and knowledge of network security protocols.
  
  
  

Why Join Us

At LSODE, you will be part of a dedicated team committed to overcoming the challenges of distance education. You will have the opportunity to make a meaningful impact on the lives of students and families in remote and rural areas, while working in a supportive and collaborative environment that values innovation and community spirit.

Interested? To Apply:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page written statement in response to the attached role description.
  
  
  

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group Education & Training

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