IT Manager

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Roles & Responsibilities

Job Descriptions

• Lead and manage the IT team to ensure efficient and secure IT operations across all business functions.
• Oversee system administration, network security, data management, and IT support services.
• Plan and execute system upgrades, new implementations, and digital transformation initiatives.
• Installs, configures, and supports an organization’s computer systems, including operating systems, business applications, security tools, and user hardware (laptops, PCs).
• All aspects of user management, including new user setup/deactivation
• Manage credentials, permissions, access rights, storage allocations, and Microsoft Azure active directory administration
• Manage and support bespoke shipping software.
• Ensure functionality of the shipping-centric collaboration solution including Front, ICE, Microsoft Teams, Lifesize video conferencing system
• Investigate and resolve network issues and computer problems
• Documents network configurations and computer layout
• Identifies and deploys system and network upgrades
• Manages inventory of software licenses and company devices
• Works with supervisors or managers on routine assignments and special projects
• Liaise with building management to apply various applications such as Permit to Work and aircon extension, and participate in events like fire warden briefing and fire drill exercises
• Periodic out of hours work when and if necessary, such as building annual power shutdown exercises, schedules maintenance and activities
• To undertake any other relevant duties as may reasonably be requested by the management
  
  

• Degree / Diploma in IT or related field
• Preferred Microsoft Certified Professionals
• At least 8 years prior experience in system and network administration
• Strong troubleshooting skills
• Experience with Microsoft Azure, Windows servers, Active Directory and Office 365 is preferred
• Preferable knowledge in Signal Ocean, Trigonal/Trade Manager, Softfix, AXS Marine
• Knowledge in virtualising, networking, and cybersecurity protocols (Darktrace, Bitdefender)
• Initiative, proactive, and team player