Talentmate
Philippines
7th November 2026
2611-19288-615
Employee Recognition and Rewards
Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Description
Provide exceptional customer support to patients and healthcare providers via phone, email, and chat.
Assist customers in navigating healthcare products and services, ensuring clarity and satisfaction.
Resolve inquiries and issues effectively, escalating complex cases as necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with healthcare professionals to enhance service delivery and patient experience.
Requirements
Job Title:
Customer Service Representative
Job Function:
Customer Service
Responsibilities And Duties:
Ability to manage high call volumes and identify customer needs quickly.
Qualities And Traits:
Strong communication skills with a friendly demeanor and empathetic nature.
Qualities And Traits:
Detail-oriented with excellent problem-solving skills.
Working Conditions:
Comfortable working in a fast-paced, team-oriented environment.
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Davao Davao Region |
| Company Website: | http://metacomsolutions.com | Job Function: | Customer Service |
| Company Industry/ Sector: |
Telephone Call Centers and Outsourcing and Offshoring Consulting | ||
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