Job Description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay

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HMO

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Looking for a Stable Call Center Opportunity in Davao City?

If you're looking for a customer service position that offers competitive pay, paid training, and opportunities to build a long-term career, this may be the opportunity you've been waiting for.

Whether you already have BPO experience or you're looking to start your career in the industry, qualified applicants are encouraged to apply.

Position

Job Overview

Customer Service Representative

Work Setup

Onsite

Employment Type

Full-time

Experience

With or without BPO experience are welcome to apply

Compensation And Benefits

Competitive salary package of ₱19,000-₱31,000 per month

Performance-based incentives and bonuses

Paid training and skills development

Career growth and advancement opportunities

Structured onboarding and support

Opportunities to gain valuable customer service and communication experience

About The Role

As a Customer Service Representative, you will assist customers with inquiries, concerns, and service-related requests. You will be responsible for providing accurate information, identifying appropriate solutions, and ensuring a positive customer experience during every interaction.

This position is ideal for applicants who enjoy communicating with people, solving problems, and building their professional experience in a customer-focused environment.

What You Will Do

Handle customer inquiries through phone, chat, or email

Provide accurate information and appropriate solutions

Address and resolve customer concerns professionally

Maintain a positive and professional customer experience

Document customer interactions and transactions accurately

Escalate complex issues to the appropriate department when necessary

Meet established quality, productivity, and customer satisfaction standards

Follow company procedures and account-specific guidelines

Qualifications

High School or Senior High School graduate; college-level applicants and graduates are also welcome

With or without BPO or call center experience are welcome to apply

Good English communication skills, both verbal and written

Customer-focused with a professional approach to handling concerns

Basic computer skills and ability to navigate multiple applications

Strong listening, problem-solving, and multitasking skills

Willing to work onsite in Davao City

Willing to work on shifting schedules, including weekends, nights, and holidays when required

Training and Work Setup

Onsite position in Davao City

Paid training provided

Shifting schedules may include weekends, evenings, nights, and holidays

Training and onboarding support provided to help you succeed in the role

Why Apply?

If you're an experienced customer service professional, this is an opportunity to take your BPO career to the next level. If you're new to the industry, it can be a starting point to develop valuable communication, customer service, and problem-solving skills.

With a salary package of ₱19,000-₱31,000, paid training, performance incentives, and opportunities for career growth, this role is suited for applicants who are ready to build a stable career in the customer service industry.

Location

If you're ready to start or continue your career in customer service, apply today.

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Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Davao Davao Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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