Admin Assistant - Insurance Authorizations

About FGC+

#SparkSuccess at FGC+!

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, weve built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About The Job

As an Administrative Assistant, you will play a vital role in ensuring smooth day-to-day operations across the organization. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently. In addition to providing general administrative support, this role involves managing time-sensitive insurance authorizations, requiring proactive follow-ups, accurate documentation, and close coordination with internal teams and external partners. You will help ensure that all authorization requests are processed promptly to support uninterrupted operations and service delivery.

What Youll Do

• Perform general administrative tasks, including data entry, document management, and correspondence.
• Provide seamless administrative support, including email management, scheduling, and calendar coordination.
• Process and track insurance authorizations, ensuring timely submission, approval, and documentation.
• Conduct regular follow-ups with insurance providers, clients, and internal teams to monitor authorization status and prevent delays.
• Maintain accurate and up-to-date records of all authorization requests and related communications.
• Serve as the point of contact between clients, team members, vendors, and insurance providers, ensuring clear and timely communication.
• Perform additional administrative tasks as needed.
  
  

• Bachelor’s degree in business administration, Management, or a related field (preferred).
• Proven experience in an administrative or support role; experience in healthcare or insurance-related processes is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time-management skills, with the ability to manage time-sensitive tasks and deadlines.
• Excellent verbal and written communication skills, with the ability to coordinate effectively with internal teams and external partners (e.g., insurance providers).
• High attention to detail, particularly in documentation and record-keeping.
• Strong problem-solving skills and the ability to proactively follow up on pending items.
• Ability to multitask, prioritize workload, and adapt in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.
  
  

• A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
• A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
• A market competitive total compensation/rewards package including:

• Day 1 HMO
• Competitive pay including incentives and generous allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave some days are convertible to cash
• 13th month pay
• Onsite medical support
• Employee Engagement Events
• Employee Referral Program
• Skills, training for personal and professional development