AU Team Lead Accountant

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!

Are you ready to be part of a professional community thats powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!

Role: AU Team Lead Accountant

Location: Hybrid - 1x a week onsite (Makati OR Pampanga)

About Us:

At hammerjack, were not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:

Over the years, weve built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

Job Overview

The Team Lead Accountant is a subject matter expert in Australian bookkeeping and accounting, responsible for delivering accurate, compliant, and timely outcomes for clients. The role may be assigned as a dedicated resource for a specific client or operate as part of a shared service team supporting multiple customers.

This role includes leading and managing Junior and Intermediate Accountants through quality reviews, process compliance checks, and coaching. The Team Lead Accountant may also support client transitions, account setups, clean-ups, and advanced accounting tasks as assigned by the Team Manager or Service Delivery Manager.

Duties and Responsibilities

Recordkeeping & Compliance

• Perform and/or maintain strong working knowledge of end-to-end Australian bookkeeping and accounting processes, including:
• Customer receipting
• Supplier payments and expense processing
• Bank and balance sheet reconciliations
• Payroll processing
• Month-end close activities and workpapers
• Financial statements preparation
• Reporting and compliance requirements
• Client account clean-ups

Proactive Issue Escalation

• Identify and escalate potential risks or issues impacting clients or the business.
• Provide recommendations to mitigate risks based on data, reviews, and observations.

Process & Workflow Management

• Monitor and manage client communications, ensuring all tickets and requests are addressed in a timely manner.
• Collaborate with internal support teams and clients to drive continuous process improvement.
• Manage operational issues and risks while supporting improvements for both clients and the business.
• Lead or support client transitions, when applicable, including:
• Transition planning and execution
• Preparation of transition updates, reports, and scorecards
• Coordination with Sales teams during onboarding and transition phases

Process Compliance & Quality Reviews

• Conduct scheduled compliance reviews and quality checks on work completed by Junior and Intermediate Accountants.
• Update quality audit forms, trackers, and reports to provide management visibility.

Coaching & Mentoring

• Coach and provide constructive feedback to Junior and Intermediate Accountants to improve quality, efficiency, and client outcomes.
• Document coaching sessions, feedback provided, and ensure understanding and sign-off.

Reporting & Administration

• Complete daily time tracking using Xero Practice Manager or other provided tools.
• Perform ad hoc tasks as assigned by the Team Manager or Service Delivery Manager.

Key Result Areas & Performance Indicators

• Productivity aligned with task-based targets
• Customer satisfaction
• Accuracy and quality of work
• Timely issue and risk escalation
• Punctual and consistent attendance

Qualifications

Education

• Bachelor’s degree in Accounting, Finance, or a related business course.

Experience & Product Knowledge

• 3–5 years of experience as an Australian Accountant.
• Strong understanding of client accounts and business operations.
• Additional expertise as required by specific clients.

Systems & Tools

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with accounting platforms such as Xero, MYOB, QuickBooks, and other client-used systems.
• Ability to quickly learn new systems and tools as required.

Quality & Professional Standards

• Works within established quality guidelines.
• Delivers accurate and compliant work with minimal supervision.

Communication & Efficiency

• Strong written and verbal communication skills.
• Ability to manage workload within allocated budgeted hours.
• Consistently meets deadlines and service-level expectations.

Whats in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team thats dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If youre ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and lets forge a brighter future together!

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.