SMS Analyst
Talentmate
Philippines
22nd May 2026
2605-9190-111
Job Description
Responsibilities
- Monitor agents in the phone center assigned to them for the day.
- Address technical issues and assist with troubleshooting errors.
- Address getting VPN installed and working on individual machines remotely.
- Address concerns and provide feedback.
- Help in monitoring, run projects as the case maybe during off peak time when theres really no technical issues
- 1+ years’ work experience with the phone center.
- Entry level for more complex support and administrative functions.
- Applies generally straightforward methods or procedures.
- Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.
- Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.
- May require specialized skills in administrative or technical fields
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Cebu |
| Company Website: | http://www.dynata.com | Job Function: | Call Center Operations |
| Company Industry/ Sector: |
Market Research | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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