Housekeeping Attendant 02N25

The Housekeeping Attendant plays a crucial role in maintaining cleanliness and ensuring guest satisfaction in hospitality environments such as hotels, resorts, and lodgings. This position requires individuals with a keen eye for detail, who can work efficiently and effectively to maintain high cleanliness standards. A Housekeeping Attendant must be able to perform various cleaning tasks while following the specific guidelines and regulations of the hospitality industry. The role demands a proactive approach to work duties, with a disposition towards delivering high-quality service. Ultimately, a successful Housekeeping Attendant contributes significantly to guest satisfaction, enhancing the reputation and smooth operation of the establishment.

Responsibilities

• Clean and maintain guest rooms, bathrooms, and public areas daily as per hotel standards.
• Restock room amenities such as toiletries, towels, and minibar offerings efficiently.
• Ensure all assigned rooms are both clean and inspected by the deadline.
• Operate and maintain cleaning equipment such as vacuums and mops safely.
• Report any maintenance issues or safety hazards immediately to management.
• Handle guest requests politely and efficiently, aiming to exceed their expectations.
• Follow proper procedures and guidelines in handling cleaning chemicals safely.
• Collaborate with other housekeeping staff to manage workload and schedule.
• Log lost and found items appropriately and report them to the supervisor.
• Assist with laundry services including washing, folding, and ironing as needed.
• Adhere to established cleanliness standards to ensure guest satisfaction consistently.
• Participate in scheduled training and staff meetings to enhance service quality.

Requirements

• High school diploma or equivalent qualification is preferred for this role.
• Proven experience in housekeeping or cleaning roles, ideally in hospitality.
• Ability to work with minimal supervision and as part of a team daily.
• Strong attention to detail with an emphasis on cleanliness and hygiene.
• Physical stamina required to carry out repetitive tasks and lift heavy items.
• Flexible to work across different shifts, including weekends and holidays.
• Excellent communication skills to engage positively with guests and colleagues.