TEAM HEAD CEBU CITY

The Team Head is responsible for leading a team of Relationship Managers and Service Officers who serve the banking needs of large and middle market corporate clients, including local conglomerates and multinational corporations. This role plays a critical part in building long-term client partnerships, driving portfolio profitability, and ensuring excellent customer experience, while operating within the bank’s policies and guidelines.

Responsibilities

• Lead, mentor, and manage a team of Relationship Managers and Service Officers handling large and middle market corporate clients
• Cultivate trust-based partnerships and serve as a key banking partner for existing and prospective corporate clients
• Grow portfolio profitability by delivering timely, appropriate, and innovative financial solutions
• Develop and execute marketing strategies to achieve business and revenue targets
• Ensure positive and consistent customer experience across all client interactions
• Ensure compliance with the bank’s policies, procedures, and risk management guidelines
• Participate in the evaluation, presentation, and review of portfolio accounts for initial approval and periodic ongoing reviews
• Collaborate with internal stakeholders to deliver integrated banking solutions
  
  

• Strong leadership skills with proven experience in coaching and mentoring teams
• Comfortable engaging with top executives and senior leaders of large corporations
• Strong networking and relationship-building capabilities
• Ability to influence internal and external stakeholders effectively
• Strong marketing acumen with deep client empathy and relationship focus
• Excellent analytical skills and sound strategic decision-making ability
• Strong entrepreneurial mindset and solid business judgment
• Proficient in oral and written communication