SERVICE DELIVERY 2

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

The Trainer is responsible for delivering comprehensive training programs to employees. This role focuses on enhancing employee proficiency in organizational processes, procedures, and systems to ensure operational excellence and continuous improvement . Design and deliver training programs focused on process, procedure, and system proficiency. Facilitate classroom, virtual, and on-the-job training sessions for new hires and existing employees. Develop training materials, manuals, and documentation to support learning initiatives. Evaluate training effectiveness through assessments, feedback, and performance metrics. Collaborate with process owners and subject matter experts to ensure training content accuracy and relevance. Maintain training records and ensure compliance with organizational standards. Conduct training needs analysis to identify skill gaps and develop targeted learning solutions.