Scrum Master

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Responsible for a variety of IT programs and policies, often encompassing several areas of IT including networks, programming, web, etc. Assignments may include development, implementation, and evaluation of programs or policies, and may focus on service delivery within a segment of the organization. May work with or manage external vendors to develop, administer, and/or evaluate programs.

We are looking for a Scrum Master to coordinate and coach our IT Teams.

• You will be responsible for applying Scrum to produce high quality work. Scrum Master duties include managing timelines, resolving problems, and coaching team members on SAFe Agile methodologies.
• An advocate for the team and assists them on their continuous improvement initiatives to achieve greater effectiveness, efficiency, and customer satisfaction.
  
  

• Accountable for the delivery of committed SAFe features. Guides the team through Program Increment Planning process.
• Helps the team define how they want to execute work during sprints/program increments.
• Facilitates Scrum meetings during Program increment planning and during the sprints.
• Helps remove impediments for the team.
• Closely work with the Release Train Engineer to support all relevant ART (agile release train) and coordinate inter-team dependencies during PI planning and execution.
• Guides the team through constant process improvement through sprint planning, backlog refinement, retrospective, release planning, and other events as necessary.
• Champion the use of tools to tie activities at the Delivery Team Level to the Program team level and items at the Portfolio Team Level.
• Champion the use of tools to track key metrics (lead time, number of defects per release, mean time to recover from defects, deployment frequency).
  
  

• Must understand Agile theory and SAFe concepts
• Must understand Lean theory and concepts (MVP, Iterative Delivery, Learning/Measuring/Adjusting)
• Must have a Continuous Improvement/Learning mindset
• Knowledge on SAP ERP Delivery
• Must be organized
• Some Program Management skills can be helpful, but this is not Program Management
• Conflict Resolution Skills
• Team Awareness
• Problem Solving
  
  

• 3+ years of experience working with Agile/Scrum or project management role
• SAFe certification and experience is an advantage