Sales Operations Analyst - NA

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Why Join Xerox?:

At Xerox, we are redefining the future of work through innovation, digital transformation, and business services that help organizations operate more efficiently. We are looking for a highly analytical and detail-oriented Sales Operations Analyst to support sales performance, reporting, customer demand analysis, and data-driven decision-making.

This role is ideal for someone who enjoys working with data, improving processes, supporting sales teams, and using reporting tools to help drive revenue growth and operational accuracy.

The Team

You will be part of the Sales Operations team, working closely with Sales, Finance, Program Management, D365/SFDC Key Users, CDM Key Users, and other regional and global stakeholders.

The team supports sales reporting, CRM data integrity, demand analysis, funnel tracking, territory planning, and business insights that help Xerox maximize revenue with existing customers and improve sales execution.

How You Will Support the Business?:

As a Sales Operations Analyst, you will be responsible for sales operations reporting, calculations, customer demand tracking, and sales performance analysis. You will help monitor forecasts, historical shipment activity, inventory levels, and sales trends to identify opportunities, risks, and changes in customer demand.

You will also support CRM data uploads, Power BI dashboards, internal sales support sites, and reporting activities across SAP, D365, Salesforce, and related business tools.

Key Responsibilities:

• Prepare and manage Sales Operations reports, dashboards, calculations, and performance analysis.
• Analyze customer forecasts, historical shipment records, inventory levels, and shipment activity to identify demand trends.
• Coordinate with customers and internal stakeholders to understand demand changes and support revenue maximization.
• Support sales territory planning, coordination, and reporting.
• Prepare monthly sales cadence reports and ad hoc reporting requests for Sales Management.
• Track and analyze sales funnel activity, new wins, and new logos.
• Create, update, and manage reports and dashboards using Power BI and other reporting tools.
• Perform data uploads and updates in D365/SFDC.
• Partner with CDM Key Users to ensure accurate reporting and data integrity.
• Support D365/SFDC Key Users with reporting activities that improve data accuracy.
• Assist with SEED Device Program coordination.
• Maintain the Sales Support internal site with updated reports, instructions, forms, and relevant resources.
• Support housekeeping activities across Sales Operations teams.
• Assist the Sales Process Manager with ad hoc requests and process improvement initiatives.
  
  

What We’re Looking For?

• University degree in Business Administration or a related field.
• Experience in IT, Finance, Sales Operations, reporting, or business analysis is preferred.
• Experience working in a multicultural or global team environment.
• Strong analytical skills with the ability to understand business requirements and deliver relevant reporting.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and proactively resolve issues.
• Strong verbal and written communication skills.
• Ability to collaborate with Sales, Finance, internal departments, international contacts, and external customers.
• Strong Excel skills are required.
• Power BI experience is preferred.
• Database experience is a plus.
• SAP, D365, or Salesforce experience is an advantage.
  
  

Key Competencies

Sales Operations Support

• Data Analysis and Reporting
• Customer Demand Analysis
• CRM and Data Integrity
• Dashboard Creation and Management
• Stakeholder Collaboration
• Problem Solving
• Attention to Detail
• Process Improvement
• Communication
• Business Acumen
• Results Focus
  
  

Benefits And Work Environment

At Xerox, you will work in a collaborative and global environment where your analytical skills will directly support sales performance, customer demand planning, revenue growth, and operational excellence. You will have the opportunity to work with key business systems, improve reporting processes, and support data-driven decisions across Sales Operations.

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