Sales Operation Contract Administrator

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Job Role Summary:

Responsible for end-to-end contract and database management for FBL channel partners across select distribution models, including Monobrand Xerox Concessionaires and Multibrand DTP partners (approximately 160 partners). Leads and supports global contracting initiatives aimed at optimizing internal processes, reducing operational costs, accelerating time-to-revenue, and delivering enhanced value to Xerox customers and channel partners. Operates in close alignment with the global contracting organization to ensure consistency, scalability, and operational excellence.

Purpose:

Contributes to the development and execution of global contracting initiatives that strengthen competitive advantage and effectively address both internal and external customer contracting requirement. Partners with regional legal teams and cross-functional business stakeholders to ensure efficient, compliant, and standardized support for contracting processes and strategic initiatives, in alignment with global governance and best practices.

Key Responsibilities:

• Create and maintain partner information in local Xerox systems, including ESAP BP ID, ESAP territory, dummy employee setup, and related contractual data
• Issue and manage standard reseller agreements (CCSS, DTP, ASP, XFS Partnership), accreditations (XPPS, High-End Production, Public Procurement, L1), general terms and conditions for targets and rebates, certifications, and occasional contract amendments
• Manage the end-to-end signature process for contractual documents, including follow-ups with partners and providing clarifications as needed
• Draft initial working versions of standard agreements and basic non-standard terms, where applicable, for submission to the local Head of Legal for review and approval
  
  

• Monitor and manage contract deadlines, renewals, and key milestones
• Maintain a centralized repository of all contractual documentation, including signed agreements, related correspondence (letters and emails), and partner legal and commercial records (sales territories, target plans, certificates of incorporation, bylaws, management and shareholding structures, VAT details, addresses, and contact information)
• Serve as the primary point of contact for central and local stakeholders on all matters related to FBL Channel Partner contract administration, including contracts, certifications/accreditations, amendments, sales territories, target plans, status updates, and legal documentation
• Manage and coordinate documentation associated with global contracts
• Perform ad hoc contract administration tasks, such as completing supplier information forms requested by customers
  
  

• Strong customer focus with the ability to clearly communicate deal requirements to all stakeholders
• Ability to communicate effectively with large groups to share deal progress, provide updates, and present changes in processes to the Field
• Skilled in presenting new ideas and solutions to support sales teams in meeting customer requirements
• Proven ability to build and maintain relationships by engaging business leaders, establishing credibility, resolving issues, building consensus, and achieving objectives
• Ability to manage peak workloads, short deadlines, and high-pressure business environments
• Demonstrated effectiveness working in diverse, international, and multicultural environments
• Experience working both independently and within a collaborative, team-oriented setting
• Open to feedback and constructive criticism as part of continuous professional development
• Flexible and adaptable, with the ability to manage shifting priorities, demands, and timelines through strong analytical and problem-solving skills
• Excellent attention to detail
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint
• Experience with ESAP, GESTAB, SharePoint, and DocuSign is an advantage