Product Operations Manager For A4 Hardware

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Job Description

JOB PURPOSE/MISSION/SUMMARY:

The Product Operations Manager (POM) for hardware, as part of the Offering Portfolio Strategy and Performance Team in Lexmark, focuses on product development and launch activities and analysis of competitive landscape focusing on printer hardware features, prices and channels.

The POM is responsible for the following major activities within the Offering Portfolio Strategy and Performance Team:

• Portfolio Management and Strategy
• Product Operations
• Project Management
• Continuous Process Improvement
  
  

The Product Operations Manager is integral to the business decision-making process and to the determination of the development of future products.

KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

Portfolio Management and Strategy:

• Identifies and recommends growth and opportunity areas for the assigned product segments
• Provides competitive insights for effective product positioning, strategy, and value proposition of Lexmark devices.
• Monitors and analyses Lexmark supplies portfolio pricing and cost per page (CPP) vs competitors to support Lexmark’s product positioning strategy
  
  

Marketing Strategy Development:

• Develops and proposes marketing strategies and value propositions of Lexmark devices
• Manages CSTL (country shipped-to list) activity for new products
  
  

Product Operations:

• Product research and competitive analysis –researches and analyzes printing industry and competitive information which include product features, pricing and path to market strategy and activities
• Product Launch – develops and executes product launch plans and timelines as outlined in the Product Launch checklist document
• Positioning – develops price/positioning models of Lexmark devices vis-à-vis our competitors to the Product Portfolio Managers
  
  

Project Management:

• Leads and manages specific competitive studies and product launch presentations/files for CFT meetings/product launch discussions
  
  

Continuous Process Improvement:

• Drives standardization and simplification of existing processes
• Improves research processes and reports visualization using emerging tools and technologies
  
  

CORE COMPETENCIES & SKILLS:

• Proactive self-starter with strong initiative and sound judgment
• Excellent multitasking, prioritization, and deadline management skills
• Strong team player with effective cross-functional and cross-cultural collaboration abilities
• Clear and confident communicator across all organizational levels
• Analytical thinker with creativity and problem-solving mindset
• Detail-oriented, reliable, and thorough in execution
• Flexible and adaptable to change, capable of working independently in dynamic environments
• Professional, dependable, and composed under pressure
• Curious and resourceful, with the ability to research and derive insights from data
  
  

EDUCATION, EXPERIENCE & CERTIFICATIONS:

• Bachelor’s degree or higher in Marketing, Business Administration, Finance, or Engineering from an accredited institution
• Minimum 3 years of experience in Product Management, Marketing, or Business Development (experience in the printing or imaging industry is an advantage)
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Working knowledge of Power BI or similar data visualization tools (e.g., Tableau)
• Skilled in data analysis, information organization, and insight generation from complex datasets
• Excellent command of business English, both written and verbal
• Demonstrated ability to conduct comprehensive web research and translate findings into actionable insights
• Flexibility to work across time zones or shifts as required by global operations

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