Handles and provides support for various HR employee programs within the organization and responsible for administering or processing transactions and workflows.
Primary Responsibilities
Able to identify service gaps, risk and process improvements
Liaising with centers of excellence to provide answers for employees
Entering personal details of new employees and updating and maintaining all existing records on the organization’s Human Resources Information System (HRIS)
Provide HR administrative support as required
Manage the security and maintenance of HR personnel files. Ensure that all files are complete and ready for regulatory inspection
Using on-line systems to access data and answer customer inquiries within service times
Engage with managers to interpret reporting data including monthly dashboards
Manage case management tool and ensure the correct points of escalation are delivered timely
Administering HR related transactions and workflows
Utilizes available systems and tools to process transactions and workflows
Facilitate HR reports and any adhoc reports as necessary
Answering incoming calls/ emails enquiries relating to people services
Ensuring that all calls/queries are answered in a prompt and professional manner
Able to mentor new hires
Able to facilitate refresher training for HR cyclical activities Required Education
Bachelors Degree or equivalent combination of education and work experience Required Experience
2 years relevant experience Preferred Competencies/Skills
Computer literacy with intermediate PC and administration skills
Written and verbal communication skills
Ability to review and interpret data
Ability to transfer knowledge and provide training in systems and processes
A good balance of conceptual and analytical thinking and problem solving skills Preferred Knowledge
Understanding of HR policy and end to end HR processes/ procedures
Maintain a working knowledge of relevant issues, laws and regulations pertaining to HR practices to ensure optimal value and full regulatory compliance
Knowledge/ experience in Workday administration an advantage QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know its not just what we do that matters, its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
We are customer-focused
We are technical experts
We are inclusive
We are fast-paced
We are courageous
We are accountable
We are a team
All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Skills:
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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