Patient Intake Coordinator - CSR Home Health Account

Job Description

Job Overview:

Receives and processes patient admission into our agencys EMR system for home

health services.

Coordinate care by assigning case manager and clinician to ensure 48 hour admission

Follow up on inquiries related to the patient admission and staff availability.

Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule.

Perform coordination duties to support day to day work flow of our field staff

Responsibilities

Providing outstanding customer service

Answering inbound calls and explaining services

Scheduling/rescheduling appointments and managing 15+ calendars

Supporting the Placement Team with staffing requests

Assisting nursing, therapists and administrative team as needed

Qualifications

Must have completed at least 2 years of college education

Good English communication skills -both written and verbal

Strong phone skills for inbound/outbound calling

Hospital or medical office experience is an advantage

Familiarity with medical terminology is an advantage

Ability to work with computers and different software packages (e.g. MS Office, Adobe

Acrobat)

Ready to take new responsibilities and grow professionally

Willing to ask questions and work as a part of the team, even remotely located

Available for occasional overtime work

Willing to start ASAP

Willing to work full-time night shift

Willing to work on weekends

Looking for a long-term position

Work Schedule

Night Shift

Select VoiceCom

is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say,

"I work at Select VoiceCom, and think it's a great place to work!"

The owners and managers at

SVC

care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at

Select VoiceCom

today and join the growing SVC family. You wont regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy The Following Benefits

Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months

Life insurance program

Free weekly in-house massage

Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC

Career development

Service incentive leave program

Annual salary increase based on performance

Fun and family-like working environment

Quarterly team outing

Free flowing coffee and hot chocolate

Cozy sleeping lounge and canteen plus entertainment area

Excellent office location in Cebu IT Park

• Terms and conditions apply.