OTC Credit Analyst

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

Xerox is seeking an Order to Cash Credit Analyst to join our GBS Order to Cash team in Cebu, Philippines. In this role, you will evaluate customer credit requests, assess financial risk, and support timely credit decisions that enable business growth while maintaining effective credit controls.

Why Join This Team:

• Be part of Xerox's Global Business Services Order to Cash team, supporting essential financial operations.
• Play a meaningful role in protecting the business from credit risk while supporting customer relationships and revenue growth.
• Join a team that values accuracy, accountability, collaboration, and customer-focused decision-making.
• Work in a role that combines financial analysis, credit decision-making, and problem-solving.
• Competitive monthly salary, based on relevant experience and skills.
  
  

• Review and evaluate customer credit applications, credit reports, financial information, and risk indicators to support informed credit decisions.
• Assess credit scoring results, identify exceptions, and approve customer credit requests within delegated authority, escalating higher-risk cases when necessary.
• Collaborate with Sales, Operations, and Risk Management teams to address credit inquiries, communicate decisions, and provide timely updates.
• Manage credit requests through shared mailboxes and workflow systems, ensuring accurate documentation, account validation, and compliance with established service levels.
• Identify opportunities to improve credit review processes, operational efficiency, risk controls, and customer experience.
  
  

• At least 1 year of relevant professional experience in credit analysis, credit management, finance, accounts receivable, collections, payment processing, or related financial operations.
• Understanding of credit assessment, financial analysis, risk indicators, and customer account management.
• Strong analytical, problem-solving, organizational, and decision-making skills with attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel, with the ability to navigate financial systems and workflow tools.
• Effective communication and collaboration skills, with the ability to manage multiple priorities and work onsite in Cebu on a third-shift schedule.
  
  

• Access to established credit policies, procedures, and approval frameworks to guide credit decisions.
• Use of credit management systems, financial information platforms, and workflow tools to support daily responsibilities.
• Collaboration with US-based teams and internal stakeholders to support knowledge sharing and effective communication.
• Opportunities to participate in process improvement initiatives that strengthen operational efficiency and credit controls.
• Experience managing credit requests, evaluating financial information, and making decisions within established authority limits.