OTC Billing Analyst

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Overview:

As a Billing Business Analyst, youll play a key role in delivering integrated electronic invoice presentment solutions to external clients. This role combines technical expertise, project management, and a customer-first mindset to enable accurate and efficient billing processes aligned with our digital transformation strategy.

Why Join This Team?

• Competitive compensation and annual performance incentives
• Flexible work arrangements including remote or hybrid schedules
• Exposure to leading-edge technologies and global billing platforms
• Growth-oriented culture with professional development pathways
• Inclusive team environment focused on innovation and collaboration.
  
  

• Lead the development and implementation of electronic invoice presentment solutions
• Manage customer data mapping using EDI and eCommerce standards
• Develop tools and solutions that support invoice accuracy and collectability
• Oversee vendor and SLA performance while ensuring compliance with service standards
• Create and maintain detailed functional and technical documentation
  
  

• Bachelor’s degree in Computer science, IT, Mathematics, or a related field (preferred)
• Proficiency in Java, UNIX Shell, Oracle SQL/PLSQL, .NET, VB, and PERL
• Strong understanding of back-office systems including orders, billing, and collections
• Excellent project management skills with a background in SDLC methodologies
• Effective communication and the ability to translate business needs into technical solutions
  
  

• Comprehensive onboarding and technical training
• Collaboration with experienced engineers, analysts, and project managers
• Access to tools and platforms supporting agile development and automation
• Career growth via mentorship, certification programs, and leadership exposure
• Flexible working hours and support for North America/US time zones
  
  

• Must be available to support North America/US time zones and holidays
• May require schedule flexibility based on business needs and project timelines
• Ability to thrive in fast-paced environments and balance multiple priorities