IT EBA Business Systems Analyst - Contract To Cash

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

IT EBA Business Systems Analyst - Contract to Cash supports business systems and SAP related processes with a focus on invoicing and billing. This role analyzes business requirements and translates them into functional system solutions, supporting SAP solution design, configuration, validation, testing, implementation, and continuous improvement. You will collaborate with business and technical teams to improve processes and deliver solutions that meet business and user requirements.

Why Join This Team:

• Contribute to business system improvements across SAP invoicing, billing, and related Contract to Cash processes
• Work collaboratively with cross functional business and technical teams
• Support projects and continuous improvement initiatives from requirements through implementation
• Apply SAP functional and business process expertise to meaningful system enhancements
  
  

• Analyze business requirements and translate them into functional SAP and system solutions
• Support SAP solution design, configuration, validation, and functional specifications for new features and business requirements
• Document functional designs and collaborate with business stakeholders to review and obtain agreement on proposed solutions
• Develop and execute unit, functional, regression, and user acceptance testing while supporting implementation and post implementation activities
• Troubleshoot business system issues, perform root cause analysis, support critical incidents when required, and identify continuous improvement opportunities
  
  

• 5 or more years of related experience in SAP functional consulting, business systems analysis, business process analysis, application support, or a similar functional role
• SAP functional or business process experience with strong knowledge of invoicing and billing processes
• Experience gathering and analyzing business requirements and translating them into functional system solutions
• Strong analytical, problem solving, communication, and stakeholder management skills with the ability to collaborate across business and technical teams
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field preferred; SAP CRM, SAP Billing and Revenue related solutions, SAP S/4HANA, configuration, and functional specification experience are preferred
  
  

• Collaboration with cross functional business and technical teams throughout solution delivery
• Opportunities to contribute to SAP projects and continuous improvement initiatives
• Knowledge sharing and functional collaboration across business and application support teams