Housekeeping Supervisor NUSTAR

Department

Housekeeping

Employee Type

Probationary

Job Responsibilities

• The Housekeeping Supervisor is responsible for the daily shift operations of the housekeeping department, ensuring cleanliness, orderliness, and compliance with established standards. The Housekeeping Supervisor will lead a team of housekeepers, providing guidance, training, and support to ensure exceptional service delivery.
• Supervise and coordinate the work of housekeeping team, assigning duties, and ensuring they adhere to cleaning standards and schedules.
• Monitor and replenish cleaning supplies and equipment to ensure sufficient stock levels.
• Ensure knowledge and utilization of property procurement application e.g. SCM, Fidelio PSC, etc.
• Inspect guest rooms, public areas, and other facilities to ensure cleanliness and adherence to established standards.
• Address guest complaints or concerns regarding cleanliness and ensuring prompt resolution.
• Assists in the development of the housekeeping department budget and managing expenses within budgetary constraints.
• Enforce safety regulations and compliance with health and sanitation standards, including proper handling and disposal of hazardous materials.
• Liaise with other departments, such as front office and maintenance, to coordinate cleaning schedules and address any issues that may arise.
• Provide training to new housekeeping team member on cleaning techniques, safety procedures, and proper use of equipment and chemicals.
  
  

• College Graduate or level
• Previous vocational trainings in Housekeeping e.g. NC II is an advantage
• Previous experience in housekeeping is required.
• Knowledge of cleaning techniques and materials.
• Ability to work efficiently and independently with minimal supervision.
• Strong attention to detail and a focus on cleanliness.
• Excellent organizational and time management skills.
• Physical stamina and the ability to lift and move heavy objects.
• Friendly and professional demeanor with good communication skills.
• F lexibility to work weekends, holidays, and varying shifts as needed.