Healthcare Virtual Assistant Systems Integration And Administrative Operations Onsite

About The Role:

Snapscale is looking for a highly technical Healthcare Virtual Assistant (HVA) to support a boutique US-based Direct Primary Care (DPC) and Women's Health practice. This role focuses on executing an EHR systems migration, configuring prescribing and lab portals, and supporting back-office CRM operations.

About The Role:

Snapscale is looking for a highly technical Healthcare Virtual Assistant (HVA) to support a boutique US-based Direct Primary Care (DPC) and Women's Health practice. This role focuses on executing an EHR systems migration, configuring prescribing and lab portals, and supporting back-office CRM operations.

The ideal candidate has exceptional technical acumen, experience navigating complex healthcare technology stacks (Hint Clinical, Health Gorilla, Dose Spot), and strict adherence to administrative vs. clinical delegation boundaries.

Responsibilities May Include:

Coordinate and finalize the EHR migration (Charm EHR to Hint Clinical), including fax destination updates across lab, imaging, and pharmacy portals

Configure lab Quick Picks and preferred supplement catalog structures in Hint Clinical and Fullscript

Populate and verify required patient insurance details in Health Gorilla, Labcorp, and Quest portals for outbound orders

Assist with Dose Spot prescribing favorites setup and flag clinical allergy discrepancies for physician review

Prepare provider schedules, daily patient agendas, and manage secure patient messaging workflows in Spruce

Maintain accurate system checklists, exception tracking logs, and audit trails

Perks:

Health Maintenance Organization (HMO)

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and development

Fun and supportive working environment

Requirements:

Strong background in US healthcare administration, medical records, and digital workflows

Prior experience or familiarity with EMR/EHR platforms (Hint Clinical, Charm EHR, Health Gorilla, Dose Spot, Fullscript, or Spruce is a strong plus)

Advanced proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets) and CRM platforms

Excellent analytical, data-reconciliation, and problem-solving skills

Clear understanding of HIPAA compliance and strict clinical vs. administrative role boundaries

Strong written and verbal English communication skills