Job Description

Job Purpose

The Sea Logistics Credit Check & Import Invoicing Specialist ensures accurate customer credit validation and the timely, precise preparation of import invoices. The role supports revenue protection, operational efficiency, and customer satisfaction by validating quotations, coordinating credit approvals, and producing invoices in line with agreed commercial terms and service-level targets.

Job Responsibilities

  • Perform Credit Check
  • Ensure that all customer shipments have a valid and approved quotation prior to invoice issuance.
  • Raise tickets to the Pricing Desk when quotations are missing or require confirmation.
  • Coordinate with Credit Control (CCL) when customer credit limits are exceeded.
  • Ensure credit-related actions are completed within 24 hours (95% SLA compliance).
  • Address escalations within defined turnaround times and company escalation protocols.
  • Import Invoicing
  • Review, analyze, and verify quoted rates and charges before invoice generation.
  • Produce and release accurate import invoices in accordance with agreed pricing and contractual terms.
  • Maintain a minimum 95% invoicing accuracy rate.
  • Support local branches (OCC) in achieving Deferred Trade Expense (DTE) targets.
  • Meet productivity and quality KPIs
  • Collaboration & Operational Support
  • Work closely with regional and global Sea Logistics stakeholders to ensure seamless process execution.
  • Ensure clear, timely, and professional communication across operational interfaces.
  • Support continuous improvement initiatives by adhering to standard operating procedures and quality frameworks.

Qualifications

  • Bachelors Degree in Logistics/Transportation, Administration/Management or related field
  • 2-3 years of experience in logistics
  • Good communication skills
  • Basic Knowledge with MS Word, Excel and PowerPoint
  • Cognitive Skills and Attention to details
  • High degree of accuracy and accountability
  • Customer- and solution-oriented mindset
  • Strong collaboration and teamwork skills
  • Professional, positive, and resilient under pressure
  • Demonstrates commitment, adaptability, and ownership
  • Willingness to work on shifts, including public holidays, as operationally required
  • Ability to adapt to changing business priorities and workload demands

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Good Reasons to Join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

About Kuehne+Nagel

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Cebu Central Visayas
Company Website: http://www.kuehne-nagel.com Job Function: Customer Service
Company Industry/
Sector:
Transportation Logistics Supply Chain and Storage

What We Offer


About the Company

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