Global Spend Indirect Support Management

About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Purpose:

Support roles across multiple areas for Global Spend Management (GSM). These roles involve, but not limited to, analysing spend data, monitoring supplier performance, and ensuring compliance with procurement policies to deliver cost savings and operational efficiency across multiple regions and systems.

Job Descriptions

GBO – Global Support (Cebu) (Covers both Direct & Indirect)

• RFI/P support / esourcing
• Contract Load management
• Compliance reporting (productivity reporting/PowerBI etc)
• Quality Control of Ariba Contract Workspaces
  
  

• Supplier deactivations PR (Ariba)/SRM approvals (compliance to policy/review/GRN)
• GSCB Invoice Hold Management / Abandoned POs – critical
• Supplier Change Note (SCN) Creation - North America only
• Service Now GSCB Support – NA/CA
• PO updates completed in SAP Ariba to GSCB
• Saviynt Ticket Support - Critical
• GSCB Access Request Approval
• Oracle Support
• AP Ariba from the TCS AMS Support team
• SAP Ariba – GSCB reconciliation of HR records – critical
• SAP Ariba PR/PO/Receipt Maintenance of Assigned Requisitioner (Abandoned reassignment); Includes coordinating the local procurement resources to update GSCB POs
• PO updates approved in Payment Release app manually completed in GSCB (system
• Service Now SRM (system) support (EMEA)
• GSCB (system) Manual PO Updates – NA and Italy
• PO closures global
• PO manipulation required for invoice reconciliation due to price holds
• SCN review / validation / review / approval globally
• General business queries globally
• In country Audit Support
• NPP Netherlands – Direct (Supply Chain/Logistics) 10%
• Internal / External communication eg: suppliers, requisitioners, Finance, and Management
• Quarterly Scrub Reviews for MNSDB
• ePayables Support Activities
  
  

• GDO Requisitioner support (France & Italy Delivery)
• Reports / invoice queries / PR creation
• GSM Requisitioner (Spain& Portugal, also covers GSM main requirements across SRM & Ariba, incl fleet)
  
  

• PR/SRM approvals (compliance to policy/review/GRN) – Local Procurement CP approval EMEA
• Pcard audit (working with Accounts Payable (AP)
• Management of reporting / parked invoice reports
• Support contract uploads (on behalf of Country PMs (Purchasing Managers)
• In country Audit support
• General business queries / support Country Purchasing Managers
• Sourcing support – global commodity managers
• Escalation invoice/supplier queries
  
  

• Spend Analysis & Reporting (Budapest)
• Collect and analyze global indirect spend data to identify trends, cost-saving opportunities, and compliance gaps.
• Prepare dashboards and reports for category managers and leadership, highlighting KPIs and supplier performance.
• Supplier & Category Support (Cebu / Budapest)
• Assist in supplier evaluations, onboarding, and performance monitoring for indirect categories.
• Support category managers with data-driven insights for sourcing strategies and negotiations.
• Process Optimization (Cebu / Budapest)
• Recommend improvements to indirect procurement processes and tools to enhance efficiency and compliance.
• Collaborate with stakeholders to streamline requisition-to-payment workflows.
• Cost Control & Savings Tracking (Budapest)
• Identify opportunities for cost reduction and value creation through benchmarking and market analysis.
• Track and validate savings initiatives across indirect categories.
• Compliance & Risk Management (Cebu / Budapest)
• Ensure adherence to global procurement policies, contractual obligations, and regulatory requirements.
• Maintain accurate documentation for audits and governance reporting.
  

• Education: Language capabilities – supporting countries
• English (Cebu)
• English, Italian, Spanish, Portuguese, German & French (Budapest)
• Experience: procurement desirable, but not required, full training given.
  
  

• Strong analytical and problem-solving abilities.
• Proficiency in Excel, ERP systems (SAP, Oracle), and procurement platforms (Ariba).
• Excellent communication and stakeholder engagement skills.
• Knowledge of global sourcing practices and indirect procurement trends, desirable but not required training given