Facility Technical Assistant

Its more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your teams success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Job Purpose

• Responsible for the day-to-day technical operations, maintenance and reliability of facility infrastructure to ensure optimal uptime, safety, energy efficiency, asset performance and supplies/consumables availability.
• Ensures that the workplace remains clean, safe, fully functional, and compliant, enabling employees to focus on their core responsibilities without operational disruption.
• This position plays a critical role in preventive maintenance execution, technical supervision, vendor oversight, and continuous improvement of facility systems and services.
  
  

Main Responsibilities

Preventive & Predictive Maintenance

• Develop, implement, and monitor preventive and predictive maintenance schedules to minimize equipment downtime and extend asset life cycle.
• Ensure annual Preventive Maintenance (PMS) programs are completed on schedule and documented properly.
• Conduct regular site inspections to assess facility conditions, cleanliness, orderliness, and operational readiness.
• Identify defects, safety hazards, compliance gaps, and performance inefficiencies; initiate corrective actions.
• Perform routine inspections of HVAC, electrical, plumbing, fire protection, structural components, and other critical systems.
• Recommend and implement improvement initiatives to enhance reliability and energy efficiency.
  
  

Repair & Maintenance Coordination

• Manage and oversee all repair and maintenance activities, ensuring quality workmanship and timely resolution.
• Prioritize service requests based on criticality and business impact.
• Ensuring work permits, safety requirements, and coordination protocols are strictly followed.
• Validate completed works prior to signing off.
  
  

Technical Oversight & Supervision

• Supervise and coordinate technical trades (electricians, plumbers, HVAC technicians, contractors).
• Ensure compliance with technical standards, safety regulations, and approved specifications.
• Inspect materials delivered and installed to confirm alignment with quality and contractual standards.
• Monitor workmanship quality and adherence to scope of work.
  
  

Contractor & Staff Onboarding

• Conduct onboarding orientation for contractor personnel covering:
• Safety protocols
• Work permit procedures
• Service expectations
• Code of conduct within company premises.
  
  

Inventory & Asset Management

• Maintain proper inventory of tools, critical spare parts, and maintenance supplies.
• Ensure availability of fast-moving and critical components to avoid operational downtime.
• Support asset tagging, tracking, and lifecycle monitoring.
• Monitor warranty records and servicing intervals.
  
  

Quality & Continuous Improvement

• Identify recurring issues and conduct root cause analysis.
• Propose technical improvements to enhance uptime, safety, and cost efficiency.
• Support energy-saving and sustainability initiatives.
• Contribute to ISO audit preparation and compliance improvements.
  
  

Shift & Coverage Coordination

• Ensure adequate technical staff coverage during all operational shifts.
• Coordinate standby arrangements for after-hours emergency support.
• Monitor service response times and resolution performance.
  
  

Site Projects & Technical Support

• Provide technical support in renovation, fit out, and improvement projects.
• Review plans, drawings, and technical specifications.
• Assist in tender evaluation and contractor selection.
• Ensure as-built drawings are updated and properly archived.
• Monitor project timelines and escalate delays or risks.
• Inspect daily contractor activities and verify compliance with approved permits and safety procedures.
• Validate variation works prior to endorsement.
  
  

Vendor & Contract Management

• Monitor vendor performance against SLAs and KPIs.
• Conduct performance evaluations and recommend corrective actions.
• Supervise contracted staff including housekeeping and technical trades.
• Ensure proper documentation of service reports and completion certificates.
• Coordinate with Finance to validate invoices against completed works and approved contracts.
  
  

Procurement & Budget Support

• Assist in preparing quotations, bid comparisons, and technical evaluations.
• Support maintenance budget planning and cost tracking.
• Ensure procurement aligns with approved technical specifications and budget controls.
• Identify cost-saving opportunities without compromising quality.
  
  

Documentation & Records Management

• Maintain accurate and updated maintenance records, inspection reports, and service logs.
• Update FM dashboards including:
• Equipment uptime/downtime
• Energy and utility consumption
• Preventive maintenance compliance
• Ticket resolution performance
• Facility expenses
• Maintain organized records of vendor contracts, permits, warranties, and compliance documents.
• Support ISO 9001, 41001, 45001, and 14001 documentation requirements.
  
  

Qualifications

• Bachelor’s Degree in Electrical Engineering or related field
• Apprenticeship/Vocational Training in Smart Office tools or Microsoft Office 365
• OSH Practitioner
• Leadership experience (direct supervision preferred)
• Preferably with 1-2 years of experience in Project Management
• At least 1 year of experience in Administrative or Facilities-related work
• Intermediate proficiency in MS Excel
• Strong communication skills
• Willing to work night shifts or extend work hours when required
  
  

Who are we

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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