Executive Assistant

Job Title: Executive Assistant - Real Estate

Location: Cebu, Philippines

Job Type: Full-time, Onsite

Work Address: 15F, 1 Nito Tower Building, Cebu City

Company Overview:

CSV Now, a well-established talent acquisition partner for Silicon Valley startups, is expanding into the BPO industry to deliver tailored customer support solutions for small and medium-sized businesses.

This is an opportunity to join a fast-growing company where recruiting has a direct impact on the success of the business. You will work in a startup-style environment with the freedom to solve problems, improve processes, and help build high-performing teams as CSV Now continues to scale its operations in the Philippines.

Role Summary

Support the Client by handling day-to-day administrative, scheduling, CRM, customer coordination, and operational support tasks. The role is designed for a highly organized, proactive, and detail-oriented BPO professional who can manage multiple priorities, communicate effectively with clients and internal teams, maintain accurate records, and ensure tasks are completed efficiently and on time.

The successful candidate will serve as a reliable operational support partner, taking ownership of assigned responsibilities and helping streamline processes so the Client can focus on revenue-generating and client-facing activities.

Core Responsibilities

• Own calendar management, showing coordination, and scheduling requests.
• Research properties online, follow showing instructions, and coordinate access quickly and accurately.
• Manage and maintain Follow Up Boss, including database organization and CRM hygiene.
• Triage and organize email, separating important items from low-priority or junk messages.
• Support listingside and buyerside administrative paperwork and recurring transaction tasks.
• Participate in client group chats and handle routine questions with clean, professional communication.
• Provide general administrative support and occasional phone communication as needed.
• Build repeatable workflows that make recurring tasks faster and more consistent.
• Answer basic client questions and escalate complex concerns to the Client until fully trained.

Success Profile

• Excellent written English with strong grammar and very low tolerance for typos.
• Highly organized, responsive, attentive to detail, and able to distinguish urgent from nonurgent work.
• Proactive and ownership-oriented rather than waiting for step by step direction.
• Comfortable learning Client's real estate processes and working directly with clients.
• Confident using CRMs, calendars, email, online research, and productivity tools.
• Comfortable making or receiving occasional calls when needed.

Preferred Experience

• Executive assistant, virtual assistant, real estate operations, customer support, or administrative coordination experience.
• CRM experience is a plus.

Schedule

• Fulltime, 40 hours per week, aligned to Central Time.

We Offer

• 13th-month pay
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• HMO coverage upon regularization
• 18 Paid Leaves
• Direct exposure to leadership and decision-makers
• Opportunity to recruit across BPO, corporate, technology, operations, and leadership positions
• Opportunity to build and improve recruiting processes instead of simply following an established script
• Career growth opportunities as the company and Talent Acquisition team continue to expand
• A fast-moving environment where strong performers can take on greater responsibility
• A supportive, performance-driven workplace that values initiative, ownership, and results.