Director Events NUSTAR

Department

Sales, MarCom & Catering

Employee Type

Probationary

Job Responsibilities

• Develops and implements a comprehensive event management strategy aligned with hotel’s overall objectives and revenue targets.
• Collaborates with the Sales and Marketing teams to identify opportunities for attracting new clients and maximizing revenue from event bookings.
• Conducts market research and stays informed about industry trends to ensure the hotel remains competitive in the events market.
• Builds and maintains strong relationships with corporate clients, event planners, and individual customers to understand their needs and preferences.
• Acts as the main point of contact for clients throughout the event planning process, providing personalized service and attention to detail.
• Conducts site visits and consultations to showcase event spaces, gathers requirements, and tailors proposals to meet the clients specifications.
• Oversees all aspects of event planning, including venue selection, catering, audiovisual equipment, décor, and entertainment.
• Coordinates with various departments within the hotel, such as event service, kitchen, housekeeping, and engineering, to ensure seamless execution of events.
• Develops detailed event timelines and schedules, assigns tasks to team members, and monitors progress to ensure events are delivered on time and within budget.
• Fosters a collaborative and positive work environment that promotes creativity, innovation, and teamwork.
• Sets and maintains high standards for service quality, presentation, and guest satisfaction across all events hosted at the hotel.
• Conducts post-event evaluations and gathers feedback from clients and guests to identify areas for improvement and implement corrective actions.
• Implements best practices and standard operating procedures to ensure consistency and excellence in event execution.
• Perform other duties as assigned by management based on business needs.
  
  

• At least ten (10) years of related work experience in the hotel industry.
• Graduate of Business Course, with Master’s Degree in Business, Sales, Marketing.
• Business Management, Exceptional Sales and Marketing skills, Government Relations, High-Level Management skills.
• Proficient in MS Office, Internet.
• Planning and organizing skills, strong leadership and interpersonal skills, customer and employee-focused, results-oriented, critical thinking, problem- solving, and decision-making.