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DE032878-Inbound Sales Rep Associate

Talentmate

Philippines

25th September 2026

2609-18702-4110

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Inbound Sales Rep Associate WORK SETUP: Return to Office RESPONSIBILITIES:

Provide resolution to the customer based on process knowledge and training provided, utilizing the company’s internal CRM/mainframe systems and customer purchase orders

Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions on the internal systems

Should have good command over Grammar and be able to probe well & comprehend

Should possess willingness to help the customers by taking ownership

Ability to present solutions to the customer and add value on calls

Should be able to summarize the conversation while providing the resolution

Access the company’s internal systems to obtain and extract accurate information and provide customer service management with the data for inclusion in various scheduled and special reports

Maintain customer records by updating account information

Ability to think out of the box

Ability to work in a dynamic and innovative environment by contributing towards ideation for the project OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Cebu Filinvest Cyberzone Tower 1

SKILL AND QUALIFICATIONS:

Standard Voice profile

With at least 6 months of voice experience

Voice Proficiency - B2

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Cebu Central Visayas
Company Website:	https://www.accenture.com/ph-en	Job Function:	Sales
Company Industry/ Sector:	Software Development

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About the Company

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