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DE032100-CFM COE Bill To Cash Senior Analyst

Talentmate

Philippines

6th March 2026

2603-18702-2004

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: CFM-COE Bill to Cash Senior Analyst WORK SETUP: Hybrid RESPONSIBILITIES: Broad objective:

Responsible for executing all billing processes provided by the team ensuring adherence to the standard taxonomy tasks and corresponding standard desktop procedures Key Priorities: Processing accuracy and efficiency (Delivery quality)

Minimize processing errors in all taxonomy steps of the billing process

Execute all billing tasks within the agreed timelines

Process expertise

Thorough knowledge of the desktop procedures that have been designed for each of the taxonomy tasks

Client communication

Address client queries around billing in a timely and effective manner in order to avoid escalations where possible

Quality assurance

Ensure all implemented quality assurance controls are adhered to while executing the billing tasks

Collaboration ethic

Develop a constructive working relationship with the other billing agents of the team, share best practices and lessons learnt

Continuous improvement mindset

Actively strive for personal development and upskilling/Communicate training ideas to the team lead Performance metrics:

Delivery quality metrics Error rate:

Percentage of billing transactions with errors Processing time:

Average time taken to process a billing task First pass yield:

Percentage of transactions processed correctly without the need for rework

Client communication metrics

Clients’ complaint rate Escalation rate:

Percentage of issues escalated to higher management

Team Collaboration metrics

Peer feedback

Contribution to collaborative projects

Continuous improvement metrics

Adaptability score (to new processes/tools/policies)

Contribution to improvement/automation initiatives OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Cebu, Cyberzone Building, Tower 2

SKILLS AND QUALIFICATIONS:

At least 3 years Accounts Receivable/ General Accounting/ Record-to-Report experience (any of the 3 only; not all are required)

Open to getting resources from the non-BPO industry with the required 3 years AR/ General Accounting / RTR experience following previously approved CFM demands

Individual contributor

Reporting experience is preferred only, NOT required

Exposure to Bill to Cash / Order to Cash processes is an advantage

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Cebu Central Visayas
Company Website:	https://www.accenture.com/ph-en	Job Function:	Finance
Company Industry/ Sector:	Software Development

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