Job Description

Description

  • Assist customers with inquiries and provide timely solutions.
  • Manage incoming calls and customer service inquiries.
  • Document and track customer interactions using support software.
  • Provide feedback on the efficiency of the customer service process.
  • Collaborate with team members to improve service delivery.

Requirements

  • Educational Qualifications:High School Diploma or equivalent.
  • Experience Level:1-3 years of customer support experience.
  • Skills and Competencies:Strong customer service skills.
  • Skills and Competencies:Experience in a call center environment.
  • Skills and Competencies:Proficient in English, both spoken and written.
  • Qualities and Traits:Excellent communication and interpersonal skills.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Cebu Central Visayas
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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