Job Description
Role & Responsibilities
Handle inbound/outbound customer calls for telecom account support—billing inquiries, service activation, troubleshooting, and retention.
Upsell and cross-sell telecom products/services where applicable, aligned with account goals.
Participate in ongoing training, coaching, and QA sessions to maintain compliance and service excellence.
Qualifications
At least HS Graduate (old curriculum) / SHS Graduate
No experience required, but looking for quality candidates and has CSE
Can start immediately
Benefits & Culture Highlights
On-site work environment with modern facilities and free meals.
Performance-based incentives, career pathing, and upskilling programs.
Stable, long-term account partnerships with leading global telcos.
Skills: crm,telecom,microsoft office suite,call monitoring,customer service
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Cebu Central Visayas |
| Company Website: | https://www.talentoutsourcingchannel.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Human Resources Services | ||
What We Offer
About the Company
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Job Snapshot
