Board Match Calendar Administrator

Our client offers a Premier Board Match calls (20-30 minute Google Meet video calls) for their advisory board members. The Calendar Administrator plays a key role in ensuring that our members who are scheduled for board match calls are paired with an available SDR (Sales Development Representative) to conduct these sales call. The Calendar Administrator manages multiple SDR calendars and is responsible for rescheduling and moving meetings between calendars based on real-time member and SDR availability and communicating with members and SDRs regarding the meeting invites via phone, email and chat. The Calendar Administrator may join the start of some Board Match sales calls to notify an advisory board member that the SDR will be joining shortly or that the call may be rescheduled.

Essential Duties and Responsibilities:

Calendar Management

• Monitor all SDR Google Meet calendars for real time status of scheduled Board Match sales calls.
• Manage SDR schedules making real-time changes as needed including scheduling, rescheduling, and prioritizing meetings based on Member availability.
• Communicate the schedule movements to the SDRs for Members needing urgent accommodation.
• Communicate schedule movements to Members via email or phone.
• Coordinate with internal team to escalate issues and ensure timely follow-through.
• Attend training and team meetings when required.
• Other duties and special projects as assigned.
• Address issues with a solution-oriented approach in a timely and respectful manner.
  
  
  

Knowledge, Skills, and Abilities:

• Possess excellent written and verbal communication skills.
• Ability to work independently and within a team environment successfully.
• Self-directed and efficient with resources and time, as well as persistent and dependable in meeting deadlines.
• Professional, courteous, and responsive customer service and phone skills.
• Experience with Google Meet or other virtual meeting platforms.
• Excellent organizational and time-management skills.
• Ability to work well under pressure and manage multiple priorities.
• Willingness to work on site
• Willingness to work the night shift and on weekends
  
  
  

About SVC:

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think its a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park
• Terms and conditions apply.
  
  
  

How to apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID
  
  
  

or

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).

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