Job Description
Airline Reservation Specialist (Call Center)
Cebu City | Onsite | No Experience Required
Responsibilities
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain updated documentation
Escalate complex concerns to supervisors when needed
Meet service quality and customer satisfaction goals
Schedule & Training
Rotating shifts, including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements
No experience required — fresh graduates are welcome to apply!
Open to
College Fresh Graduates
At least
High School (old curriculum)/Senior High School Graduates
Good English communication skills
Basic computer skills
Customer-focused and detail-oriented
Willing to work onsite in Cebu City
Willing to work on shifting schedules
Salary and Benefits
Basic salary of up to ₱26,000 per month
Performance incentives and bonuses
Paid training with HMO from Day 1
Career growth opportunities
Work Setup
Onsite
Location:
Cebu City
Employment Type
Full-time
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Cebu Central Visayas |
| Company Website: | http://metacomsolutions.com | Job Function: | Customer Service |
| Company Industry/ Sector: |
Telephone Call Centers and Outsourcing and Offshoring Consulting | ||
What We Offer
About the Company
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Job Snapshot
