Partnership Manager

About Athena

At Athena, we believe that exceptional leadership is built on a foundation of exceptional support.

Our membership provides leaders with a dedicated Executive Partner for daily support, an Executive Coach for growth and clarity, and a proprietary AI platform that enhances it all.

Since 2021, weve supported thousands of leaders—from startup founders to C-suite executives to solopreneurs. Our Alabang hub plays a key role in this mission by training and supporting our Executive Partners, making sure they have the skills, resources, and ongoing development they need to deliver elite support to Athena members. As part of the Athena team, youll help build and scale the infrastructure that makes these incredible partnerships possible.

Partnership Manager

The Role Overview

As a Partnership Manager, youll be the bridge between Athena Members and their Executive Partners. Youll set the foundation for a successful partnership by building relationships with members, understanding what success looks like for them, and making sure their XP has everything they need to deliver exceptional support. When things dont go as planned, youre the one who steps in to keep the partnership on track.

Partnership Manager

What Youll Do

Build and maintain exceptional partnerships

• Get to know members and their Executive Partners well enough to anticipate needs and step in when it matters most
• Understand each members business and personal strategies to determine their priorities and capabilities
• Align XP capabilities and resources to help members reach their goals
• Identify opportunities to deepen partnerships and drive mutual success
  
  

• Resolve conflicts quickly and diplomatically when partnerships hit rough patches
• Ensure members are always covered, even when unforeseen circumstances arise
• Prioritize Athenas business interests and profitability while seeking mutually beneficial outcomes
  
  

• Lead a team of 10-15 Executive Partners with coaching, feedback, and development
• Provide resources, training, and support necessary for XPs to consistently deliver world-class service
• Set clear goals and track performance metrics
• Hold your team accountable for results and foster a culture of collaboration and high performance
  
  

• Blend operational expertise with relationship management to optimize processes and enhance member satisfaction
• Navigate cultural nuances across multiple countries and time zones
• Drive continuous improvement in how we serve members
  
  

• 2+ years managing teams and developing talent
• 2+ years working with international stakeholders (ideally American clients)
• Proven ability to manage escalations and resolve conflicts effectively
• Experience managing client relationships
• Strong coaching skills with experience creating individualized development plans
• Experience conducting root cause analysis and creating action plans
• Comfort working night shifts and rotating schedules
  
  

• Excellent English communication (written and verbal)
• Strong relationship-building abilities with executives and cross-functional teams
• Strategic thinking and business acumen
• Performance management and accountability
• Adaptability in fast-paced environments
  
  

• Build trust quickly and maintain it over time
• Stay calm and solution-oriented under pressure
• Balance empathy with accountability
• Communicate clearly across cultures and time zones
• Lead by example and inspire your team