Non-Voice Customer Service Associate Without Calls

Customer Service Representative (CSR) | Up to ₱27,000 Monthly

Struggling to Find a BPO Job That Gives You a Real Start?

Finding your first job can be challenging when many customer service and call center positions require previous experience. You may want stable income and career growth, but don't yet have the experience employers are asking for.

At Sapient, you can start where you are and learn on the job. You'll receive paid training and hands-on experience while assisting customers with inquiries, requests, and concerns.

Start where you are. Learn new skills. Level up your career.

What's in It for You?

• Up to ₱27,000 monthly
• HMO from Day 1
• Paid training
• Performance incentives
• Night differential
• Overtime pay
• Holiday pay
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs
• Career growth opportunities
  
  

Qualifications For a Customer Service Representative

• High School, Senior High School, or College Graduate
• No BPO or call center experience required
• Fresh graduates and first-time job seekers are welcome
• Career shifters are welcome
• Good English communication skills
• Basic computer skills
• Customer service and problem-solving skills
• Good attention to detail
• Willing to work onsite in Metro Manila
• Willing to work shifting schedules, including weekends and holidays when required
  
  

Customer Service Representative Job Responsibilities

As a Customer Service Representative, You Will

• Handle inbound customer calls professionally
• Answer questions about products, services, accounts, billing, and other concerns
• Provide accurate information and appropriate solutions
• Process customer requests and account updates
• Resolve customer concerns while maintaining a positive experience
• Document customer interactions using company systems
• Escalate complex concerns when necessary
• Follow account procedures and service standards
• Meet quality, productivity, and customer satisfaction goals
  
  

Ready to Start Your BPO Career?

You don't need previous BPO experience to take your first step.

If you're ready to earn, learn, gain experience, and level up your career, apply for the Customer Service Representative position at Sapient today.

Start where you are. Learn the role. Level up with Sapient.

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