The Site Quality Head provides strategic and operational leadership across Quality Assurance, Quality Control, and Quality Systems within a regulated manufacturing environment. This role is accountable for ensuring full compliance with current Good Manufacturing Practices (cGMP), regulatory standards, and client requirements, while driving a culture of quality, continuous improvement, and inspection readiness.
The position serves as the key authority on all quality-related matters, including batch disposition, regulatory inspections, and quality systems governance, and acts as the primary liaison with regulatory bodies.
Key Responsibilities:
Quality Leadership & Governance
Lead and oversee end-to-end QA and QC operations, including raw materials, in-process controls, finished product release, microbiological testing, and stability programs.
Serve as the final authority for batch disposition, including approval or rejection of raw materials, packaging materials, and finished products.
Establish and maintain a robust Pharmaceutical Quality System (PQS) aligned with global regulatory expectations.
Regulatory Compliance & Inspection Readiness
Ensure compliance with cGMP, PIC/S, FDA, and other applicable regulatory standards.
Lead regulatory inspections, client audits, and internal audits; ensure timely closure of audit observations.
Act as the primary point of contact for regulatory authorities and external auditors.
Quality Systems Management
Oversee core quality systems including deviations, CAPA, change control, complaints, risk management, and validation.
Review and approve critical GMP documentation such as validation protocols/reports, SOPs, risk assessments, and investigation reports.
Ensure effective implementation of data integrity and documentation practices across all quality systems.
Operational Excellence & Continuous Improvement
Drive continuous improvement initiatives across manufacturing and quality processes to enhance compliance, efficiency, and product quality.
Provide strategic direction on validation, qualification, and process improvements.
Ensure effective product lifecycle management including stability and ongoing process verification.
Stakeholder Management
Collaborate cross-functionally with Production, Engineering, Supply Chain, and Technical Services to ensure alignment on quality standards.
Manage client communications related to quality concerns, product complaints, and recalls, ensuring timely and compliant resolution.
People Leadership
Lead, develop, and mentor QA/QC leaders and teams, including Quality Systems, Validation, and Compliance functions.
Establish training frameworks to ensure organization-wide adherence to cGMP and quality standards.
Build a high-performance culture focused on accountability, compliance, and continuous learning.
Scope of Responsibility
Direct oversight of QA, QC, Validation, Quality Systems, and Compliance Heads
Indirect oversight of laboratory analysts, specialists, and technical personnel
Qualifications:
Education
Bachelors Degree in Pharmacy, Chemistry, Chemical Engineering, or related field
Licensed Pharmacist or Chemist preferred
Experience
Minimum 10+ years of progressive experience in Quality within pharmaceutical, biotech, or regulated manufacturing
At least 5 years in a senior leadership or site quality role
Strong exposure to regulatory inspections (e.g., FDA, PIC/S, EU GMP)
Technical Expertise
Deep knowledge of cGMP, Pharmaceutical Quality Systems (PQS), and regulatory frameworks
Strong experience in:
Batch release and disposition
Validation and qualification (process, cleaning, equipment)
Deviation investigation, CAPA, and change control
Product complaints and recall management
Supplier qualification and audits
Data integrity and risk management
Leadership & Competencies
Strong leadership presence with proven ability to manage cross-functional teams
High level of accountability and decision-making authority in regulated environments
Excellent stakeholder management and regulatory communication skills
Strategic mindset with strong execution capability
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