Senior Country Operations Manager

Position Purpose

The Senior Country Operations Manager works closely with the General Manager, ensuring the smooth coordination and optimal performance of all on-site operations. This includes ensuring high performance in country operations such as Continuous Improvement initiatives, achieving site cost optimization, regulatory compliance, and governance across Health, Safety & Environment (HSE), Security, and Facilities. The Senior Country Operations Manager is critical to providing oversight to site Operations and providing a crucial link to all site’s functions. The core objective is to create a safe, efficient, and high-performing operational environment that enables the site to achieve its strategic and business goals.

Key Responsibilities And Accountabilities

• Operational Leadership & Integration
• Act as the primary integrator for all site operations, fostering cross-functional collaboration between RDD, Supply Chain, and Support Functions.
• Chair regular operational review meetings to ensure alignment on priorities, resource allocation, and project timelines.
• Drive continuous improvement initiatives across the site to enhance efficiency, reduce costs, and improve quality.
• Step in for the General Manager when required, making important operational decisions and representing the site both internally and externally as necessary.
• Simplify and optimize operational processes and ensure campus asset efficiency, productivity and utilization targets are met.
• Compliance & Governance
• Work closely with the country procurement, HSE, Facilities & Security leads and provide direct oversight to support the global functional leaders. Champion a profound safety culture ensure robust protocols are in place and tested regularly.
• Ensure regulatory compliance to all external regulatory bodies and government agencies such as PEZA, BIR, DOLE, BOC, BOI, SEC, BOQ, OMB, NTC, PNP, DENR, PDEA, FDA, amongst others.
• Ensure corporate compliance to Dyson’s internal policies and procedures
• Establish and maintain robust governance frameworks to ensure operational standards align with Dyson’s global policies and local requirements.
• Continuously assess and improve compliance processes. Audit and review operational procedures regularly, identifying gaps and ensuring corrective and preventive actions are executed without delay.
• Champion ERM, including risk identification, evaluation, mitigation.
• Own the sites emergency response and incident management plans.
• Drive ESG initiatives, identify opportunities and embed into everyday activities
• Scrutinize contracts, SLAs, and participate in strategic and tactical negotiations.
• Ensure all operations, processes, and practices strictly comply with relevant legal requirements and Dyson’s code of conduct. Monitor and interpret national and local regulations affecting business operations.
• Lead training initiatives to ensure that local teams understand compliance responsibilities, policies, and updates. Promote a culture of integrity, transparency, and accountability. Serve as a visible role model for Dyson’s ethical standards.
• Site R&D Operations Support
• Partner with R&D functional leaders to ensure their operational needs are met.
• Oversee the management of R&D labs, pilot plants, and critical operational equipment.
• Ensure efficient allocation of operational resources (space, equipment, capital) to support R&D pipelines and priorities.
• Inculcate mindset efficiency, productivity, and utilization of Dyson assets.
• Support Functions Coordination
• Act as the key liaison and point of integration for local Support Function heads (DBS/Finance, HR, IT).
• Work with Local HR on organizational health, talent development, and employee engagement initiatives for the site.
• Partner with Global Finance on budgeting, forecasting, and capital planning for all operational areas.
• Partner with the various procurement teams on strategic and tactical negotiations.
• Coordinate with Local IT to ensure robust site-wide IT infrastructure and support.
• Inculcate mindset efficiency, productivity, and utilization of Dyson assets.

Qualifications And Experience

• Bachelor’s degree in Engineering, Business, or a related field; Demonstrated combination of technical and business experience preferred.
• Progressive operational leadership experience in a complex, multi-functional industrial, pharmaceutical, or RDD environment.
• Demonstrated experience successfully managing large-scale capital projects.
• Demonstrated experience in contract negotiations and business case analysis.
• Demonstrated experience in budget planning and P&L management.
• Demonstrated experience in stakeholder and government relations management.
• Demonstrated experience in strategy development.
• Exceptional leadership and communication skills, with a proven ability to influence and collaborate with senior leaders across different functions.
• A results-oriented mindset with a strong focus on problem-solving and continuous improvement.
  
  
  

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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