Product Technician

Technician, Product - Operations

JOB CODE

PHL5712

JOB PROFILE NAME (Title)

Technician, Product - Operations

MANAGEMENT LEVEL

9 Staff

DISCIPLINE

Product Operations

REPORTS TO

FSLA CLASSIFICATION

Exempt

The Product Technician is responsible for supporting product pilot runs, monitoring parts yield and performance, maintaining accurate technical documentation, and preparing client service reports. This role works closely with Engineering, Operations, Quality, Planning, and Project Management to ensure successful transition into production and meet established quality, productivity, and client requirements.

The Product Technician is responsible for supporting product pilot runs, monitoring parts yield and performance, maintaining accurate technical documentation, and preparing client service reports. This role works closely with Engineering, Operations, Quality, Planning, and Project Management to ensure successful transition into production and meet established quality, productivity, and client requirements.

Required Soft/Leadership Skills

• Detail-focused with strong follow-through.
• Clear, concise written and verbal communication.
• Collaborates effectively across shifts and teams.
• Adapts to changing priorities and schedules.
• Owns results and meets commitments.
  
  

• Undergraduate of Engineering or Graduate of Technical, Vocational or Diploma Course with at least a year of relevant work experience.
  
  

• 2+ years in production or product operations.
• Experience following SOPs, Technical Data Sheet, Temporary Change Notice
  
  

• Associate degree in technical field.
• Experience in regulated manufacturing.
• Lean or Six Sigma exposure.