Operations Manager

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Overseeing Warehouse Operations: Manage day-to-day operations of the warehouse, ensuring that all processes run smoothly and efficiently.
• Staff Management: Engage, train, and supervise warehouse staff, including assigning tasks and monitoring performance to ensure productivity and adherence to safety standards.
• Inventory Management: Operate the warehouse according to inventory policies.
• Logistics Coordination: Coordinate inbound and outbound logistics, including the scheduling of shipments, receiving goods, and ensuring timely deliveries to customers.
• Safety Compliance: Ensure compliance with safety regulations and company policies, and supporting regular safety audits and training sessions for staff.
• Process Improvement: Identify areas for process improvement and implement strategies to enhance operational efficiency, reduce costs, and improve service levels.
• Reporting and Analysis: Prepare and present regular reports on warehouse performance metrics, including inventory turnover, order fulfillment rates, and operational efficiency.
• Collaboration with Other Departments: Work closely with other departments, such as inventory and support functions, to ensure alignment and support overall business objectives.
• Customer Service: Ensure high levels of customer satisfaction by maintaining accurate order fulfillment and addressing any issues that arise promptly.
• Facility Management: Oversee the maintenance of the warehouse facility, ensuring it is organized, clean, and conducive to efficient operations.
  
  
  

• A bachelors degree in industrial engineer, logistics, supply chain management, business administration, or a related field
• Several years of experience in warehouse operations, logistics, or supply chain management, often with at least 3-5 years in a supervisory or managerial role.
• Proficiency in using warehouse management software and technology, as well as familiarity with inventory management systems.
• Strong leadership and team management abilities, with experience in training, mentoring, and motivating staff.
• Analytical and with problem-solving skills to assess operations, identify inefficiencies, and implement improvements.
• Can communication in all level of the organization
• Organized and with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Understanding of safety regulations and best practices in warehouse operations to ensure a safe working environment.
• Ability to adapt to changing priorities and work under pressure, particularly during peak seasons or unexpected situations.