HR Operations Manager

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

Key Task

• Execute HR plans and policies as per the business needs of the defined organization
• Provide guidance and consulting on HR matters while drawing on specialists or team members as needed.
• Deliver key HR activities either through own teams or centers of expertise and provide HR service portfolio to defined organization
• Ensure process improvement and modify/ adapt HR processes to better suit the needs of defined organization.
• Implement HR policies that comply with statutory regulations and are consistent with internal and external best practices.
• Manage vendor/ service relationship and service level agreements with specific Business unit/ partner for range of HR services (e.g. compliance to general labor standards)
  
  
  

• Strategic partner of business leaders in the development and implementation of programs affecting people
• Active participation in the site management or business reviews
• Create and deliver value to all stakeholders by reducing costs of processing employee information and by providing accurate and timely services.
  
  
  

• Provide people related statistics, data or information to business leaders for guidance in making informed and intelligent decisions
  
  
  

• Monitor employee performance at the site
• Implement talent retention program
• Proactively handle employee concerns
• Advocate positive reinforcement but administer employee discipline as necessary.
  
  
  

• Organize and implement employee engagement programs
• Implement employee communication programs
• Lead and/or proactively participate in change or improvement programs and initiatives
• Implement rewards and recognition program in partnership with site leaders to boost employee motivation and increase productivity.
  
  
  

• Preferably with exposure in manufacturing or logistics/supply chain industry managing 250 and above number of employees
• Minimum 5 years of experience
• Background in all HR functions (recruitment, employee engagement, labor relations, compensation and benefits)
• Experienced in Labor Laws and Employee Relations