Centacare FNQ - Reception Administrator

Posted: 16/04/2026

Closing Date: 15/05/2026

Salary: $34.58 - $37.73

Job Type: Permanent - Part Time

Location: Cairns QLD

Job Category: Administration

Centacare FNQ is seeking a dynamic and organised Reception and Administration Officer to join our team on a part-time basis, Monday to Wednesday. Based at our Head Office in Cairns, this role is pivotal in ensuring smooth day-to-day operations and providing exceptional front-line service.

Why Join Centacare FNQ?

At Centacare FNQ, You’ll Be Part Of a Team That Values Your Lived Experience, Celebrates Diversity, And Supports Your Professional Growth. We Offer

• A supportive and inclusive workplace culture
• Opportunities for professional development
• The chance to make a meaningful difference in your community
• Salary Packaging up to $15,900, and $2,649.00 Meal/Entertainment benefit (Superannuation can be paid in addition to this, subject to any ATO limit if any) (Applicable to Part Time or Full Time Employees)
• Work-life balance — no weekends or public holidays
• Closure over Christmas/New Year
• Leave Package – including five weeks annual leave and additional paid leave benefits to support work-life balance (Ability to purchase up to an additional 2 weeks leave)
• One paid Gift Day for the next workday following the Boxing Day Public Holiday where the where the workday following the Boxing Day Public Holiday is the employee’s usual day of work. (Applicable to Part Time or Full Time Employees)
• Ongoing Professional Development – tailored leadership growth, peer collaboration and strategic opportunities
  
  

Job Description

About the Role

As the first point of contact for our service, you’ll play a key role in creating a positive and welcoming experience for everyone who walks through our doors or gets in touch with us. This role is ideal for someone who enjoys working with people, thrives in a busy environment, and takes pride in keeping things running smoothly behind the scenes.

Key Responsibilities

• Be the friendly face and voice of our organisation, providing a warm, professional welcome to all clients, families, and visitors
• Manage incoming phone calls, emails, and general enquiries with efficiency, care, and confidentiality
• Provide administrative support including data entry, filing, and maintaining accurate records
• Assist with coordinating meetings, appointments, and day-to-day office activities
• Maintain a tidy, organised, and welcoming reception and front-of-house area
  
  

About You

Desired Skills and Experience

You’re a friendly, organised, and reliable professional who enjoys being the first point of contact and takes pride in creating positive experiences for others. You bring a calm, can-do attitude to your work and are confident juggling a variety of tasks in a busy, supportive environment.

What You’ll Bring

• Previous experience in a reception or administrative role, with the ability to manage front-of-house duties confidently
• Strong communication and interpersonal skills, with a professional and approachable manner
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• The ability to multitask, stay organised, and prioritise effectively in a fast-paced setting
• A positive attitude and a genuine commitment to delivering excellent customer service
  
  

Only successful applicants will be contacted.

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